Screen Appointments doesn′t show nothing

Hello @tomascuadrado

Hope you are doing well!

I apologize for the delay in here. The Appointments plugin is working well with the latest WordPress version 5.0.3. I’ve booked a test appointment and could not replicate a white screen.

If the Appointments settings page is not working from the backend, this looks like a 500 error, This usually means that there is a conflict with another plugin.

Please run a quick check for a conflict. Deactivate all other plugins and test if the appointments settings are working. If everything is well, activate one plugin at a time to find the one that causes this. If the issue is still there, switch to a default WordPress theme to test for a conflict with the theme.

Follow the steps from the flowchart:
https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

Let us know how it went!

Cheers,
Nastia

Hello, answer for same site here:
I did all the troubleshooting and it seems it’s a database problem. I did create the app_appointments table again and I did insert the rows little by little and the white screen reappears when I already have a high number. Do you know if it is a quantity problem or can there be some corrupt data? Need to know if I have to find the problematic row or to clean past appointments.

Hello there @aigissch,

please create a separate topic about this, as it’s most probably related to each one’s website. ??

Before doing so, you can also enable WP_DEBUG so we have more information about it. In order to do so, access your server via (S)FTP, edit wp-config.php file, find a line like
define('WP_DEBUG', false);and replace it with the following (if the above line doesn’t exist, simply insert next snippet just above the /* That’s all, stop editing! Happy blogging. */ comment)

// Enable WP_DEBUG mode
define('WP_DEBUG', true);
// Enable Debug logging to the /wp-content/debug.log file
define('WP_DEBUG_LOG', true);
@ini_set( 'log_errors', 1 );
// Disable display of errors and warnings
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors', 0);

Then go ahead and try to replicate the white screen error.
By doing so, a /wp-content/debug.log file should be created. You can use a service like Dropbox and post the shareable link in the new thread of yours.

Thank you,
Dimitris