Screen freeze

  • Hi, can someone please help me here?

    Everytime I write on my post and then try to copy and paste, after i highlight the text the screen freezes. A window pops up saying ‘Wait’ or ‘Exit the page’ and I click wait but it keeps on appearing and I have to exit the page and then retype what i’ve written.

    So annoying! Does any body know why this happens?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    ___

    If you can install plugins, install and activate “Health Check”: https://www.ads-software.com/plugins/health-check/
    It will add some additional features under the menu item under Tools > Site Health.
    On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues.
    There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/

    Thread Starter comftablynum

    (@cumfnum)

    Thanks t-p I’ll certainly do that.

    Thread Starter comftablynum

    (@cumfnum)

    @t-p

    The same thing is happening while I’m in troubleshooting mode, copy and paste just freezes the screen and honestly, I’m lost as of what to do, can you help, please?

Viewing 3 replies - 1 through 3 (of 3 total)
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