Screen Options missing

  • Resolved joncon62

    (@joncon62)


    3 weeks, 1 day ago

    When I activate the plugin 5.16.0.1 I can no longer see the Screen Options at the top right of the admin area. Is this be design?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support tristan083

    (@tristan083)

    Hi @joncon62 ,

    Thank you for reaching out.

    This looks like a bug in our plugin. We already created an internal bug ticket for this, and I added your case. Thanks for all the details. I will definitely pass it along to our devs.

    I am unable to provide an exact date or time estimate for when this bug will be fixed, but you’ll be notified when there are any updates.

    If you do have other concerns or issues you need help with, please create another ticket, as it helps us track different issues.

    Again, thank you for your patience. Hang in there.

    —

    Internal Bug Ticket Reference: TECTRIA-438

    Plugin Support Darian

    (@d0153)

    Hi @joncon62

    We prioritize bugs by taking into consideration the number of users impacted as well as how the bug impacts one’s ability to run an event/sell tickets. I don’t have a specific timeline as to when this issue will be resolved, but trust that our team is aware. Our team communicates updates and bug fixes in our newsletter, via our changelog and on this thread.

    I’m happy to help if any other questions are coming up around this topic, otherwise I’ll go ahead and close this ticket.

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