Screen Options not saved after switching to HPOS

  • Resolved studiomondiale

    (@studiomondiale)


    1 year ago

    Hello,

    When viewing an individual order, you have Screen Options at the top of the page, where you can select and deselect checkboxes for certain options like “Order data”, “Items”, “Custom fields” and so on to be displayed on the individual order page.

    After switching to HPOS, these settings are not saved. Every time I open an individual order, all the checkboxes are checked again, even though I’ve deselected/deactivated some of them.

    I tried going back to the old order storage system to double check and there it works. Checkboxes are saved correctly. Switching back to HPOS again reproduces the error.

Viewing 4 replies - 1 through 4 (of 4 total)
  • jslom

    (@jslom)

    SAME. Works on the “Products” page with an “Apply” button underneath the screen options but no button on the order page to make it stick

    • This reply was modified 1 year ago by jslom.
    Saif

    (@babylon1999)

    Hello @studiomondiale,

    Thank you for reaching out!

    The team is already aware of this issue, and a fix is planned for version 8.4.0. However, we don’t have a specific estimate for when that release will be available. :?)

    In the meantime, you can use compatibility mode as a temporary workaround. To enable compatibility mode, go to WooCommerce → Settings → Advanced → Features.

    Please let us know if you have any other questions!

    Thread Starter studiomondiale

    (@studiomondiale)

    Hello,

    Thanks for the reply and the information. Looking forward to update 8.4.0 then ??

    (Compatibility Mode is already active, this does not affect / fix the mentioned issue though, thus is no working workaround.)

    Hi @studiomondiale

    I understand that the suggested workaround did not work on your end.

    In this case, I advise you to check this link https://www.ads-software.com/plugins/woocommerce/#developers every now and then to be updated once 8.4.0 release is already out.

    Hope this helps!

Viewing 4 replies - 1 through 4 (of 4 total)
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