Issues with plugin

  • Resolved albertramsbottom

    (@albertramsbottom)


    7 years ago

    I had to uninstall as it effected the SKU field in my variation products. I noticed after installing that if I duplicated a product to list another, the SKU field had the value of “Array” and could not be changed

    I uninstalled the plugin and all works fine again.

    I believe that there is an issue with the added GTIN field and product variations

    I am using WooCommerce Product SKU Generator, which may have had something to do with it, however I checked the variation skus and they were Array-white-small, which is right apart from the “Array” part.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor natekinkead

    (@natekinkead)

    @albertramsbottom, thanks for letting us know.

    Our plugin doesn’t do anything at all with product SKUs. In fact, if you look at the code of our plugin, there is no mention of “sku” anywhere. So, it sounds like the issue is coming from the WooCommerce Product SKU Generator, but I don’t know what our plugin would be doing that it wouldn’t like.

    Thread Starter albertramsbottom

    (@albertramsbottom)

    Apart from the fact that when i Uninstalled your plugin, everything now works!

    There is of course a possibility the your plugin has interfered with with WooCommerce Product SKU Generator or vis a versa but the reality exists that they do not work together.

    I will test this by reinstalling your plugin to see if the error still exists and then disable WooCommerce Product SKU Generator. If the error goes away then we know that the two plugins are not compatible.

    WooCommerce Product SKU Generator is a must use plugin for anyone who needs to create SKUs for tens of thousands of product variations that do not have there own standard SKU’s ASINS or GTIN’s

    We would not be able to list if it wasnt for this plugin, as we have 300,000 custom variation products

    cheers

    Definitely not resolved

    Plugin Contributor natekinkead

    (@natekinkead)

    How did your test go? Also, when you have both plugins active, and you’re seeing the issues, can you check your error logs to see what errors might be getting logged at that time?

    Thread Starter albertramsbottom

    (@albertramsbottom)

    I havent has time to fully test it but i do remember, selecting a field other than GTIN but not “none”, on a setting in your plugin, so it might be this. I will get back to you about this, as i am sure its me and not your plugin.

    Thanks

    Plugin Contributor natekinkead

    (@natekinkead)

    Let me know if you had time to test.

    Plugin Contributor natekinkead

    (@natekinkead)

    Marking this resolved after no follow-up.

Viewing 6 replies - 1 through 6 (of 6 total)
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