• Resolved lipisis

    (@lipisis)


    Hi, great plugin but we are having an issue with script blocker. We have Smash Balloon Instagram Feed enabled (you can see it on Homepage) and MonsterInsights Google Analytics.

    When user loads the page it instantly adds Google Analytics cookies and also shows Instagram Feed without giving any consents.

    We are using Free version of your plugin but I would assume it’s a feature that should work anyways?

    Please see screenshot of the admin panel set up bellow. You can go to https://artsshed.co.uk/ and see it yourself. You will see Instagram Feed and Google Analytics cookies will be added straight away.

    https://ibb.co/0BbmpCH – Script blocker setup

    P.S. we are 100% confident Google Analytics are added by MonsterInsights as if we disable the plugin, then GA is not added.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @lipisis,

    Could you please clear the Autoptimize cache once and check?

    Thread Starter lipisis

    (@lipisis)

    Hi @webtoffee

    I’ve tried clearing Autoptimize cache but that didn’t help. I even disabled Autoptimize plugin itself and that didn’t solve the issue neither.

    For the sake of testing, I’ve disabled all plugins except your plugin and MonsterInsight one. Still, it was the same issue, opening new incognito window still added GA cookies without giving any consent (see screenshot url below)

    https://ibb.co/k9CRTqn

    Is there anything else you could suggest please?

    Thread Starter lipisis

    (@lipisis)

    Here is the versions of the plugins:

    Google Analytics for WordPress by MonsterInsights – 7.17.0
    GDPR Cookie Consent – 2.0.4

    Plugin Author WebToffee

    (@webtoffee)

    Hi @lipisis,

    Assuming that you have activated all plugins, could you please deactivate any Smashballoons plugin that you have in the site and revert, so that we can check if there is any conflict? Also ensure to clear cache before informing us.

    Thread Starter lipisis

    (@lipisis)

    Hi @webtoffee ,

    That was a great suggestion. I’ve disabled Smashballoon instagram feed plugin (only Smashballoon plugin we have) and now Google Analytics cookies are only added after giving a consent.

    I looked into this more on a sandbox wordpress site more and I can tell that this whole issue occurs if you have instragram feed shortcode present on the page only. Having Smashballoon plugin enabled in itself does not break it.

    Here is how I was able to re-create the issue on the sandbox site (see sandbox site details at the end of this post):
    1. Install and configure both, Monsterinsight’s and Smashballoon’s plugins
    2. Go to front end and see that GA cookies are not added to your browser (correct behaviour)
    3. Edit homepage and add [instagram-feed] shortcode.
    4. Go to front end again and see that GA cookies were added straight away before giving a consent (incorrect behaviour)

    The moment you remove instagram feed shortcode, everything works again. Hope that helps to solve this bug .

    WordPress site: https://s-qzrvbylrdmngl.eu1.wpsandbox.org
    WordPress admin area: https://s-qzrvbylrdmngl.eu1.wpsandbox.org/wp-admin/
    Username: demo
    Password: demo
    Access Code: 475
    
    !!! Only accessible for 7 hours !!!
    Plugin Author WebToffee

    (@webtoffee)

    Hi @lipisis,

    Great. In that case, you may please activate the smashballoons but follow the instructions below.

    Go to Instagram Feeds > Settimgs > Customize > GDPR > set the Enable GDPR Settings as NO.

    PS: Please remove the site access shared since this is a public forum.

    Thread Starter lipisis

    (@lipisis)

    Hi @webtoffee ,

    That sorted the issue, thank you. Is it worth adding some sort of message about this on your plugin for any other people coming across this in a future ? ??

    P.S. Regarding sandbox site access, I don’t mind anyone accessing that site as it was available only for 7 hours and it doesn’t contain any sensitive information, all accounts used were created specifically for this thread. Thanks for a notice anyways

    Plugin Author WebToffee

    (@webtoffee)

    Hi @lipisis,

    We are working on improving the integration between both plugins. If you like our plugin please leave a review.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Script blocker is not blocking Instagram Feed and Google Analytics’ is closed to new replies.