script error when editing accordion in WordPress

  • we are experiencing issues when trying to edit any accordions on the website using any browser installed on the computer

    here is the browser and os info – here

    Here is a link to the error
    screenshot here

    I really dont know what to do about this. restarting the computer and switching browsers doesnt really help this issue. it also does occur if i leave the site open for a while and walk away, its when i go to publish the accordion

    any help on this?

    https://www.ads-software.com/plugins/accordions/

Viewing 4 replies - 1 through 4 (of 4 total)

  • Thanks for your post.

    Could not understand your issue clearly.
    Can you please deactivate others plugin and let me know the result.

    Regards

    Thread Starter bmsinc

    (@bmsinc)

    my apologies – my browser crashes every single time i try to access the page with the accordions listed. deactivating other plugins does not fix this. We need a solution to this issue as we are unable to update our website with time-sensitive information.

    Thread Starter bmsinc

    (@bmsinc)

    the issue is that whenever i click into the accordions section in wordpress, the whole browser crashes with the message that i displayed above. this happens in the browser that i have also disclosed above as well.

    we have paid for the premium plugin, and need to be able to access our accordions and get things moving. right now, the whole browser crashes pretty much every time we get into the section that has the tinyMCE editor on it. no other section in wordpress crashes the browser.

    we also tried disabling any browser addons that we had installed, which were firebug and adblock

    Plugin Author PickPlugins

    (@pickplugins)

    Hi @bmsinc,

    Can you please go our website and send me the site url.

    We may need login access to your site.

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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