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Resolved albyse
(@albyse)

1 year, 6 months ago

Hi, We are using plugin. Thanks a lot for the plugin. We have some issues with the plugin. When we go to checkout and click on option ‘Ship to a different address?‘, produces some errors in console which are comes from this braintree plugin. Also, when we apply coupon code from checkout page, it shows the same errors. The errors are given below. Can you say how to fix it?

Please let us know if we can fix any, because its very urgent.

Errors 1: Error in callback function. source: paypal-checkout.min.js?ver=2.6.5:1

Error 2: TypeError: Cannot read properties of null (reading ‘createPayment’). source: paypal-checkout.min.js?ver=2.6.5:1

Error 3: Base.Message.Init: failed to load CCA: TypeError: Cannot read properties of null (reading ‘src’). source: jsnlog.js

Error 4: unhandled_error {err: ‘Error: zoid destroyed all components\n at https:…AtHfz_-kuMfo3n-cweTtNmZiTfpCKRhJ63SA2wa:3:385422)’, timestamp: ‘1683273555328’, referer: ‘lockmyseat.com’, uid: ‘uid_6fb1908423_mdc6ntk6mti’, env: ‘sandbox’}.
source of error: js?components=buttons%2Cmessages&currency=USD&intent=capture&vault=false&commit=true&enable-funding=paylater&disable-funding=card&client-id=AUePJ1frvKshHnyp_Rn-le8OKhiFfYBu_jREk1uJkAtHfz_-kuMfo3n-cweTtNmZiTfpCKRhJ63SA2wa:3

Error 5:

Uncaught Error: zoid destroyed all components

source: js?components=buttons%2Cmessages&currency=USD&intent=capture&vault=false&commit=true&enable-funding=paylater&disable-funding=card&client-id=AUePJ1frvKshHnyp_Rn-le8OKhiFfYBu_jREk1uJkAtHfz_-kuMfo3n-cweTtNmZiTfpCKRhJ63SA2wa:3

Error 6:

ps://b.sbox.stats.paypal.com/v2/counter.cgi?p=uid_6fb1908423_mdc6ntk6mti&s=SMART_PAYMENT_BUTTONS net::ERR_CONNECTION_TIMED_OUT
Image.

Source: sbox.stats.paypal.com/v2/counter.cgi?p=uid_6fb1908423_mdc6ntk6mti&s=SMART_PAYMENT_BUTTONS:1

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support

Beauty of Code (woo-hc)

(@beautyofcode)

1 year, 6 months ago

Hi @albyse ,

Thanks for reaching out!

I understand that you are experiencing the above errors in the browser console when clicking on “Ship to a different address“, as well as when applying a coupon code on the checkout page, is this correct?

I’d like to get a better understanding of your sites current environment, could you please share a copy of the following:

System Status Report: navigate to?WooCommerce?→?Status. Select?Get system report?and then?Copy for support.
Fatal Error log: Share a copy of any fatal error log found under?WooCommerce?→?Status?→?Logs.

Once you have these, please share them in your response here.

Cheers!

Thread Starter

albyse

(@albyse)

1 year, 6 months ago

Hi, the above errors occur in the browser console when clicking on “Ship to a different address“, as well as when applying a coupon code on the checkout page.

system report:

WordPress Environment

WordPress address (URL): https://lockmyseat.com/NGSale
Site address (URL): https://lockmyseat.com/NGSale
WC Version: 7.6.0
REST API Version: ? 7.6.0
WC Blocks Version: ? 9.8.4
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 20 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 7.87.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.7.41-cll-lve
Max Upload Size: 20 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

Database

WC Database Version: 7.6.0
WC Database Prefix: ngl_
Total Database Size: 165.34MB
Database Data Size: 99.39MB
Database Index Size: 65.95MB
ngl_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
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wpstg0_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wpstg0_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_ig_actions: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpstg0_ig_blocked_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_ig_campaigns: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_ig_contactmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_ig_contacts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_ig_contacts_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_ig_contact_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_ig_custom_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_ig_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_ig_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_ig_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_ig_lists_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_ig_mailing_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_ig_queue: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wpstg0_ig_sending_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_ig_temp_import: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_ig_unsubscribe_feedback: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_ig_wc_cart: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpstg0_ig_wc_guests: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_ig_workflows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_ig_workflows_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_login_redirects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_lws_wr_achieved_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_lws_wr_historic: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wpstg0_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpstg0_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wpstg0_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_myCRED_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_nextend2_section_storage: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_nextend2_smartslider3_sliders: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wpstg0_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_nextend2_smartslider3_slides: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
wpstg0_nrp_accounts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_nrp_points_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_options: Data: 4.52MB + Index: 0.34MB + Engine InnoDB
wpstg0_pantheon_sessions: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wpstg0_pincode_checker: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_pmpro_discount_codes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_pmpro_discount_codes_levels: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_pmpro_discount_codes_uses: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_pmpro_memberships_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_pmpro_memberships_pages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_pmpro_memberships_users: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpstg0_pmpro_membership_levelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_pmpro_membership_levels: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_pmpro_membership_ordermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_pmpro_membership_orders: Data: 0.06MB + Index: 0.20MB + Engine InnoDB
wpstg0_postmeta: Data: 23.56MB + Index: 19.06MB + Engine InnoDB
wpstg0_posts: Data: 2.52MB + Index: 1.27MB + Engine InnoDB
wpstg0_products_to_publish: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_product_restrictions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_sa_captured_wc_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_smsalert_booking_reminder: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_smsalert_renewal_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_termmeta: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wpstg0_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_term_relationships: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wpstg0_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_trackship_shipment: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wpstg0_trackship_shipment_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_trackship_shipping_provider: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpstg0_trp_dictionary_en_us_ar: Data: 0.06MB + Index: 0.08MB + Engine InnoDB
wpstg0_trp_gettext_ar: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_trp_gettext_en_us: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_trp_gettext_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_trp_gettext_original_strings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_trp_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_trp_original_strings: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wpstg0_type_restrictions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_usermeta: Data: 0.22MB + Index: 0.22MB + Engine InnoDB
wpstg0_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_wccs_conditions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wccs_condition_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_cancel_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_order_product_lookup: Data: 0.45MB + Index: 0.38MB + Engine InnoDB
wpstg0_wc_order_stats: Data: 0.31MB + Index: 0.25MB + Engine InnoDB
wpstg0_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wpstg0_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wdr_order_item_discounts: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_downloadable_product_permissions: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wpstg0_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_order_itemmeta: Data: 4.52MB + Index: 5.03MB + Engine InnoDB
wpstg0_woocommerce_order_items: Data: 0.45MB + Index: 0.13MB + Engine InnoDB
wpstg0_woocommerce_order_listener: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woo_shippment_provider: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wpstg0_wotv_woo_track_info: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wpf_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wpf_meta_keys: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wpf_meta_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wpf_meta_values_bk: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wpmailsmtp_debug_events: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpstg0_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wpstg_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wt_sc_coupon_lookup: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wpstg0_yasr_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yasr_log_multi_set: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yasr_multi_set: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yasr_multi_set_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yith_vendors_commissions: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
wpstg0_yith_vendors_commissions_notes: Data: 0.36MB + Index: 0.00MB + Engine InnoDB
wpstg0_yith_vendors_payments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_yith_vendors_payments_relationship: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_yith_wapo_addons: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wpstg0_yith_wapo_blocks: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpstg0_yith_wapo_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_yith_wcbk_booking_notes: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wpstg0_yith_wcbk_external_bookings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_yith_wcbk_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_zorem_email_sms_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB

Post Type Counts

acf-field: 114
acf-field-group: 9
attachment: 1424
br_products_of_day: 1
br_suggestion: 1
copy-to-clipboard: 1
dflip: 4
es_template: 2
footerad: 5
language_switcher: 4
lws-wre-event: 4
lws-wre-pool: 1
mailpoet_page: 1
mycred_rank: 1
page: 56
popup: 2
popup_theme: 8
post: 2
product: 169
product_variation: 114
pscw-size-chart: 8
revision: 433
shop_coupon: 609
shop_order: 2815
shop_order_refund: 87
sidead: 2
size-chart: 10
sliders: 7
ultp_builder: 1
wpcf7_contact_form: 1
yith_booking: 350
yith_wcan_preset: 1
ywcbk-extra-cost: 1
ywcbk-person-type: 2

Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?

Active Plugins (52)

Advanced Custom Fields: Repeater Field: by Elliot Condon – 2.1.0
Address correction autocomplete for Woo: by SAHU MEDIA ? – 1.2
Advanced Custom Fields: by WP Engine – 6.1.6
Advanced Product Search For WooCommerce: by aThemeArt – 1.1.1
Contact Form 7 Captcha: by 247wd – 0.1.2
Contact Form 7: by Takayuki Miyoshi – 5.7.5.1
Default featured image: by Jan Willem Oostendorp – 1.7.3
Icegram Express - Email Subscribers, Newsletters and Marketing Automation Plugin: by Icegram – 5.6.4
Empty Cart Button for WooCommerce: by ProWCPlugins – 1.3.7
Gift Pack for WooCommerce: by IT Path Solutions – 1.0.8
reCaptcha by BestWebSoft: by BestWebSoft – 1.71
Innozilla Conditional Shipping and Payments for WooCommerce: by Innozilla – 1.0.1
Assign Product Types & Categories to Vendors: by Admin Nextgencia – 1.0.0
Paid Memberships Pro: by Paid Memberships Pro – 2.10.3
Perzonalization - AI Powered Personalization That Sells: by Perzonalization – 1.6.0
Paid Memberships Pro - Cancel on Next Payment Date: by Paid Memberships Pro – 0.5.1
Paid Memberships Pro - Roles Add On: by Paid Memberships Pro – 1.4.2
Paid Memberships Pro - Require Strong Passwords: by Stranger Studios – 0.5.0
Points and Rewards for WooCommerce: by WP Swings – 1.5.0
QR Code Tag for WC order emails, POS receipt emails, PDF invoices, PDF packing slips, Blog posts, Custom post types and Pages (from goaskle.com): by Goaskle.com – 1.9.15
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Super Socializer: by Team Heateor – 7.13.48
TrackShip for WooCommerce: by TrackShip – 1.6.1
User Posts Limit: by Condless – 1.1.7
Voice Search: by Pascal Birchler – 1.4.0
WC Cancel Order: by WpExperts Hub – 3.2
Quantity Plus Minus Button for WooCommerce by CodeAstrology: by CodeAstrology Team – 1.1.7
White Label CMS: by www.videousermanuals.com – 2.5
WooCommerce Address Book: by CrossPeak – 2.4.1
Advanced Shipment Tracking for WooCommerce: by zorem – 3.5.3
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.8.2
Digital Goods for WooCommerce Checkout: by theDotstore – 3.7.0
Return Refund and Exchange for WooCommerce: by WP Swings – 4.1.1
Thank You Page Customizer for WooCommerce: by VillaTheme – 1.0.14
Braintree for WooCommerce Payment Gateway: by WooCommerce – 2.6.5 (update to version 3.0.1 is available)
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.5.2
WooCommerce: by Automattic – 7.6.0 (update to version 7.6.1 is available)
WordPress Importer: by wordpressdotorg – 0.8.1
WP Mail SMTP: by WP Mail SMTP – 3.8.0
WP Sitemap Page: by Tony Archambeau – 1.9.2
Backup Duplicator & Migration - WP STAGING: by WP-STAGING
WPStagingBackup – 2.13.0

WP User Profile Avatar: by WP Event Manager – 1.0
Social Share For WooCommerce: by kuldip_raghu – 1.0.4
ReCaptcha v2 for Contact Form 7: by IQComputing – 1.4.3
Smart Coupons For WooCommerce Coupons: by WebToffee – 1.4.6
Yet Another Stars Rating: by Dario Curvino – 3.1.5
YITH WooCommerce Ajax Product Filter: by YITH – 4.21.0
YITH Booking and Appointment for WooCommerce Premium: by YITH – 5.0.2
YITH WooCommerce Compare: by YITH – 2.25.0
YITH WooCommerce Multi Vendor Premium: by YITH – 4.9.0
YITH WooCommerce Product Add-ons & Extra Options: by YITH – 2.20.0
YITH WooCommerce Wishlist: by YITH – 3.20.0

Inactive Plugins (11)

Cancel order request for WooCommerce: by PI Websolution – 1.3.3.2
Email Verification / SMS verification / Mobile Verification: by miniOrange – 4.1.1
Kadence WooCommerce Email Designer: by Kadence WP – 1.5.10
Multi Order for WooCommerce: by WP Wham – 1.5.0
New Order Notification for Woocommerce: by Mr.Ebabi – 2.0.2
One User Avatar: by One Designs – 2.3.9
Order Notification for WooCommerce: by Pluginbazar – 3.3.7
PWA for WP: by Magazine3 – 1.7.58
SMSAlert - WooCommerce: by Cozy Vision Technologies Pvt. Ltd. – 3.6.2
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.14

YITH WooCommerce Multi Vendor Premium: by YITH – 3.7.8

Must Use Plugins (1)

WP STAGING Optimizer: by René Hermenau – 1.5.1

Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: booking (booking)
external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #7 - /products/
Cart: #8 - /cart/
Checkout: #9 - /checkout/
My account: #10 - /my-account/
Terms and conditions: ? Page not set

Theme

Name: ngtheme
Version: 1.4
Author URL: https://www.ads-software.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

Templates

Overrides: ngtheme/woocommerce/archive-product.php
ngtheme/woocommerce/auth/footer.php
ngtheme/woocommerce/auth/form-grant-access.php
ngtheme/woocommerce/auth/form-login.php
ngtheme/woocommerce/auth/header.php
ngtheme/woocommerce/cart/cart-empty.php
ngtheme/woocommerce/cart/cart-item-data.php
ngtheme/woocommerce/cart/cart-shipping.php
ngtheme/woocommerce/cart/cart-totals.php
ngtheme/woocommerce/cart/cart.php
ngtheme/woocommerce/cart/cross-sells.php
ngtheme/woocommerce/cart/mini-cart.php
ngtheme/woocommerce/cart/proceed-to-checkout-button.php
ngtheme/woocommerce/cart/shipping-calculator.php
ngtheme/woocommerce/checkout/cart-errors.php
ngtheme/woocommerce/checkout/form-billing.php
ngtheme/woocommerce/checkout/form-checkout.php
/home/tajso9mx6bh7/public_html/NGSale/wp-content/plugins/points-and-rewards-for-woocommerce/public/woocommerce/checkout/form-coupon.php
ngtheme/woocommerce/checkout/form-login.php
ngtheme/woocommerce/checkout/form-pay.php
ngtheme/woocommerce/checkout/form-shipping.php
ngtheme/woocommerce/checkout/order-receipt.php
ngtheme/woocommerce/checkout/payment-method.php
ngtheme/woocommerce/checkout/payment.php
ngtheme/woocommerce/checkout/review-order.php
ngtheme/woocommerce/checkout/terms.php
ngtheme/woocommerce/checkout/thankyou.php
ngtheme/woocommerce/content-product-cat.php
ngtheme/woocommerce/content-product.php
ngtheme/woocommerce/content-single-product.php
ngtheme/woocommerce/content-widget-price-filter.php
ngtheme/woocommerce/content-widget-product.php
ngtheme/woocommerce/content-widget-reviews.php
ngtheme/woocommerce/emails/admin-cancelled-order.php
ngtheme/woocommerce/emails/admin-failed-order.php
ngtheme/woocommerce/emails/admin-new-order.php
ngtheme/woocommerce/emails/customer-completed-order.php
ngtheme/woocommerce/emails/customer-invoice.php
ngtheme/woocommerce/emails/customer-new-account.php
ngtheme/woocommerce/emails/customer-note.php
ngtheme/woocommerce/emails/customer-on-hold-order.php
ngtheme/woocommerce/emails/customer-processing-order.php
ngtheme/woocommerce/emails/customer-refunded-order.php
ngtheme/woocommerce/emails/customer-reset-password.php
ngtheme/woocommerce/emails/email-addresses.php
ngtheme/woocommerce/emails/email-customer-details.php
ngtheme/woocommerce/emails/email-downloads.php
ngtheme/woocommerce/emails/email-footer.php
ngtheme/woocommerce/emails/email-header.php
ngtheme/woocommerce/emails/email-order-details.php
ngtheme/woocommerce/emails/email-order-items.php
ngtheme/woocommerce/emails/email-styles.php
ngtheme/woocommerce/emails/plain/admin-cancelled-order.php
ngtheme/woocommerce/emails/plain/admin-failed-order.php
ngtheme/woocommerce/emails/plain/admin-new-order.php
ngtheme/woocommerce/emails/plain/customer-completed-order.php
ngtheme/woocommerce/emails/plain/customer-invoice.php
ngtheme/woocommerce/emails/plain/customer-new-account.php
ngtheme/woocommerce/emails/plain/customer-note.php
ngtheme/woocommerce/emails/plain/customer-on-hold-order.php
ngtheme/woocommerce/emails/plain/customer-processing-order.php
ngtheme/woocommerce/emails/plain/customer-refunded-order.php
ngtheme/woocommerce/emails/plain/customer-reset-password.php
ngtheme/woocommerce/emails/plain/email-addresses.php
ngtheme/woocommerce/emails/plain/email-customer-details.php
ngtheme/woocommerce/emails/plain/email-downloads.php
ngtheme/woocommerce/emails/plain/email-order-details.php
ngtheme/woocommerce/emails/plain/email-order-items.php
ngtheme/woocommerce/global/breadcrumb.php
ngtheme/woocommerce/global/form-login.php
ngtheme/woocommerce/global/quantity-input.php
ngtheme/woocommerce/global/sidebar.php
ngtheme/woocommerce/global/wrapper-end.php
ngtheme/woocommerce/global/wrapper-start.php
ngtheme/woocommerce/loop/add-to-cart.php
ngtheme/woocommerce/loop/loop-end.php
ngtheme/woocommerce/loop/loop-start.php
ngtheme/woocommerce/loop/no-products-found.php
ngtheme/woocommerce/loop/orderby.php
ngtheme/woocommerce/loop/pagination.php
ngtheme/woocommerce/loop/price.php
ngtheme/woocommerce/loop/rating.php
ngtheme/woocommerce/loop/result-count.php
ngtheme/woocommerce/loop/sale-flash.php
ngtheme/woocommerce/myaccount/dashboard.php
ngtheme/woocommerce/myaccount/downloads.php
ngtheme/woocommerce/myaccount/form-add-payment-method.php
ngtheme/woocommerce/myaccount/form-edit-account.php
ngtheme/woocommerce/myaccount/form-edit-address.php
ngtheme/woocommerce/myaccount/form-login.php
ngtheme/woocommerce/myaccount/form-lost-password.php
ngtheme/woocommerce/myaccount/form-reset-password.php
ngtheme/woocommerce/myaccount/lost-password-confirmation.php
ngtheme/woocommerce/myaccount/my-account.php
ngtheme/woocommerce/myaccount/my-address.php
ngtheme/woocommerce/myaccount/my-downloads.php
ngtheme/woocommerce/myaccount/my-orders.php
ngtheme/woocommerce/myaccount/navigation.php
ngtheme/woocommerce/myaccount/orders.php
ngtheme/woocommerce/myaccount/payment-methods.php
ngtheme/woocommerce/myaccount/view-order.php
ngtheme/woocommerce/notices/error.php
ngtheme/woocommerce/notices/notice.php
ngtheme/woocommerce/notices/success.php
ngtheme/woocommerce/order/form-tracking.php
ngtheme/woocommerce/order/order-again.php
ngtheme/woocommerce/order/order-details-customer.php
ngtheme/woocommerce/order/order-details-item.php
ngtheme/woocommerce/order/order-details.php
ngtheme/woocommerce/order/order-downloads.php
ngtheme/woocommerce/order/tracking.php
ngtheme/woocommerce/product-searchform.php
ngtheme/woocommerce/single-product/add-to-cart/external.php
ngtheme/woocommerce/single-product/add-to-cart/grouped.php
ngtheme/woocommerce/single-product/add-to-cart/simple.php
ngtheme/woocommerce/single-product/add-to-cart/variable.php
ngtheme/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
ngtheme/woocommerce/single-product/add-to-cart/variation.php
ngtheme/woocommerce/single-product/meta.php
ngtheme/woocommerce/single-product/photoswipe.php
ngtheme/woocommerce/single-product/price.php
ngtheme/woocommerce/single-product/product-attributes.php
ngtheme/woocommerce/single-product/product-image.php
ngtheme/woocommerce/single-product/product-thumbnails.php
ngtheme/woocommerce/single-product/rating.php
ngtheme/woocommerce/single-product/related.php
ngtheme/woocommerce/single-product/review-meta.php
ngtheme/woocommerce/single-product/review-rating.php
ngtheme/woocommerce/single-product/review.php
ngtheme/woocommerce/single-product/sale-flash.php
ngtheme/woocommerce/single-product/share.php
ngtheme/woocommerce/single-product/short-description.php
ngtheme/woocommerce/single-product/stock.php
ngtheme/woocommerce/single-product/tabs/additional-information.php
ngtheme/woocommerce/single-product/tabs/description.php
ngtheme/woocommerce/single-product/tabs/tabs.php
ngtheme/woocommerce/single-product/title.php
ngtheme/woocommerce/single-product/up-sells.php
ngtheme/woocommerce/single-product-reviews.php
ngtheme/woocommerce/single-product.php
ngtheme/woocommerce/taxonomy-product-cat.php
ngtheme/woocommerce/taxonomy-product-tag.php

Braintree (Credit Card)

Environment: Sandbox
Tokenization Enabled: ?
Debug Mode: Off

Braintree (PayPal)

Environment: Sandbox
Tokenization Enabled: ?
Debug Mode: Off

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: block-editor-feature-enabled
minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ? Next scheduled: 2023-05-05 18:15:42 +00:00
Options: ?
Notes: 121
Onboarding: completed

Action Scheduler

Canceled: 1
Oldest: 2023-04-10 07:06:23 +0000
Newest: 2023-04-10 07:06:23 +0000

Complete: 895
Oldest: 2023-04-05 06:02:09 +0000
Newest: 2023-05-05 09:35:40 +0000

Failed: 241
Oldest: 2023-04-24 10:13:07 +0000
Newest: 2023-05-05 09:34:47 +0000

Pending: 8
Oldest: 2023-05-05 10:34:47 +0000
Newest: 2023-05-08 19:15:22 +0000

Status report information

Generated at: 2023-05-05 09:36:01 +00:00
`

This reply was modified 1 year, 6 months ago by albyse.

Thread Starter

albyse

(@albyse)

1 year, 6 months ago

Error log is

05-05-2023 @ 08:22:47 – Request
environment: sandbox
uri: generate
data: Array
(
)
duration: 0.3379s

05-05-2023 @ 08:22:47 – Response
data: 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

Saif

(@babylon1999)

1 year, 6 months ago

Hello @albyse,

Thank you for reaching out and sharing all this information.

You’re using an old version of the extension and WooCommerce. I suggest you first start by updating WooCommerce, the Braintree extension, and other plugins. You may refer to this guide on how to update WooCommerce properly.

If that doesn’t help, then please try disabling all plugins except WooCommerce while activating the default Storefront theme.

If the problem is not present after doing so, then you know there was a plugin conflict. You can enable plugins one by one again to find the culprit.

Let us know how it goes!

Plugin Support

Beauty of Code (woo-hc)

(@beautyofcode)

1 year, 6 months ago

Hi @albyse ,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)

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