Script Running Time

  • I have been SUCCESSFULLY using DropBox Backup for some time now.
    Today, however, it has stopped working
    I am now getting the following error message:
    Local Backup wasn’t created: There is not enough script running time to perform backup operations, please increase the PHP variable max_execution_time.

    Seeing as yesterday I deleted a lot of data (Two sub domains and several old “local Backups” AND upgraded to GrowBig I can’t understand why this problem should exist.
    I did add several plug ins yesterday but have not acxtivated any of them

    I reported this to SiteGround. Here is their response:

    “”I recreated the issue and even though I optimized the process by selecting only the vital WordPress folders from within the wp-content directory it still failed on the step “Archiving of files”. Unfortunately, no error is being shown or recorded, so I was not able to find what is stopping the archiving process. I noticed however that if I select only the basic WordPress files without wp-admin, wp-content and wp-includes the process completes successfully.

    We cannot increase the value of max_execution_time, as it is limited to 120 seconds on all of our shared hosting servers. However giving the current case I believe the plugin enters into a loop, which is why it exceeds the max_execution_time.

    What I could suggest here is that you re-install the plugin and try to create a local backup again. If the process fails please contact the plugins developers for more information, as they are well familiar with the plugin’s code and should be able to debug it and tell you exactly what is stopping the process. If the developers request any information from us or have any suggestions – contact us back at anytime.

    Best regards,

    Todor Pehlivanov
    Senior Technical Support””

    Regards

    Alan

    The page I need help with: [log in to see the link]

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