Scroll description to top

  • Resolved patrichell

    (@patrichell)


    2 years, 6 months ago

    Hi,

    I don’t know if this is intentional or not, but in the Chrome browser (Even on the official website: https://demo.shapedplugin.com/wp-tabs/) when I click on a tab, it moves the screen up so that the tab names disappear and the screen starts with the Description field. But it does not always happen. Sometimes it is so that the tabs switch and the description stands still.

    I don’t know what this could be caused by, I tested in incognito mode and same thing.
    Chrom version: 102.0.5005.63

    On firefox I have not noticed this behavior.
    I recorded this but unfortunately I don’t know how I could show it/share it….

    _
    patrichell

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Bayejid Ahmed

    (@bayejid00)

    Hi @patrichell,

    Apologies for the delayed response. The issue you’re describing can happen if the JS isn’t loaded properly during page loading time. This type of issue occurs when a page does not load properly and someone clicks on a tab. It is caused by incomplete JS loading.

    It would be better if you open a support ticket here by sharing your recorded video (via wetransfer). If we see the issue is different then we will definitely try to figure out the solution.

    Your understanding would be appreciated.

    Thank you.

    Plugin Support Bayejid Ahmed

    (@bayejid00)

    Hi @patrichell,

    This thread has been inactive for a bit, so I’m going to mark it as Resolved now. Please feel free to open a new one if you have any further questions.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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