Scroll doesn't work

Can you share a link to a page with this issue?

https://www.csp-promotion.com/
The site is down for maintenance, it is necessary to connect to the admin interface to see:
https://www.csp-promotion.com/wp-admin/
admin: csp
password: promotion1!

The plugin is activated, the popup works fine (button “rappel gratuit” at the top right), but not the scroll.
If the plugin Easy FancyBox is deactivated, the sroll works.
You can test by disabling the plugin.

which browser are you using? What exactly does not work? I tried in Chrome and Opera but it all seems fine…

Yes indeed does it work on chrome but not on firefox and safari

OK, found it… it was the Mousewheel jQuery extension script. I deactiveated the option “Inclure l’extension de script pour roulette de souris…” and now scrolling works in Firefox too. Safari I cannot test for you but I suspect it is fine too.

There is a new version of the extension on https://github.com/brandonaaron/jquery-mousewheel/releases which I will include in the next plugin release but I cannot tell you if that one does not cause the same issue…

Thanks for reporting ??

yes it works, great! Thank you very much ! ??

Has this issue been fixed within the download ?

Look forward to your reply.

Hi Pigo, no this is not in the current stable version yet.

Either disable the Mousewheel option on Settings > Media or download and install the development version.

If you’re comfortable with installing a development version and do not mind reporting the issues that you could run into then download the zip from https://www.ads-software.com/plugins/easy-fancybox/developers/ under Other Versions. Then deactivate and uninstall (!) the stable plugin version and install the dev version via the Plugins > Add new > Upload tab.

I have the same issue. Scrolling doesn’t work when efb is activated. Scrolling only works when I entirely remove the efb plugin directory. I haven’t found the Mousewheel option on Settings > Media which means only other solution would be to install dev version? I am not sure I feel very comfortable using a dev version in a live customer site. When do you intend to release a stable next version? (don’t get me wrong, I think your plugin is really great, just want to use it to its full ability :-).

Hi rphaverbeke if you go to Settings > Media and use Ctrl+F to search for “mousewheel” (without the quotes) you should be able to find the option quickly.

I am experiencing the same issue, I think. Their is no “mouse” or “mousewheel” on the Settings > Media page, however.

Hi triplemoons can you share a link to the page where gallery scrolling is not working for you?

Thanks for the response, unfortunately I didn’t notice your response notification. I disabled the plugin and elected to go in another direction. It’s a conflict with the Story Theme and their full page slideshow.