Scroll issue on my page

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author malihu

    (@malihu)

    Hi,

    You need to enable the plugin to handle such links. You can do this in 2 ways:

    1.Give your link the class ps2id (if your theme editor allows adding custom classes)

    or

    2.Go to plugin settings, change the “Selector(s)” option to:
    a[href*=#]:not([href=#])
    and save changes. This will instruct the plugin to handle all links with a hash (#) in their URL.

    Thread Starter mktunicus

    (@mktunicus)

    Hi,

    I did the 1 step, I added the class ps2id. The first time it refreshes and later it scrolls properly.

    https://www.unicusinteractive.com/ai-augzoom

    Same way on the above page on “Get Started” button it is shown an issue.

    Plugin Author malihu

    (@malihu)

    Your server is configured in such a way that it doesn’t add a trailing slash in URLs. This means that:
    https://www.unicusinteractive.com/ai-augzoom
    is a different URL than:
    https://www.unicusinteractive.com/ai-augzoom/

    That’s why when you are at:
    https://www.unicusinteractive.com/ai-augzoom
    and click the link with URL:
    https://www.unicusinteractive.com/ai-augzoom/#chatbot
    it reloads the page (the trailing slash makes it a different URL/page).

    The solution is to change your links URL to:
    #chatbot
    and
    #getstarted

Viewing 3 replies - 1 through 3 (of 3 total)
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