• Resolved vincentczb

    (@vincentczb)


    Hi,

    There is an issue for me if there is a number in the sub-heading, the scroll is not working, see the link

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Marc Toensing

    (@marcdk)

    It’s the dash “-” and not the number. There will be a fix.

    Thread Starter vincentczb

    (@vincentczb)

    Thank you!

    Plugin Author Marc Toensing

    (@marcdk)

    I can’t reproduce this problem. Headlines like “3-Burnt out cartridge coil” work fine. Are you sure you use the most recent version of the plugin? What happens if you delete the headline and add it again? What php version are you running on your server?

    Or are there other plugins activated? Or you migrated from another TOC plugin? With WordPress 6.0 and PHP 8 or 7 I can’t reproduce this problem

    • This reply was modified 2 years, 4 months ago by Marc Toensing.
    Thread Starter vincentczb

    (@vincentczb)

    Hi,
    
    I used the latest version of the plugin. And I delete the headline and add it again, it is still not working. 
    
    Using a Litespeed server or Nginx server, both not working. PHP version 7.4.
    
    There are multiple plugins activated, but I tried to disable all except TOC, it is not working as well.
    
    I can send you a temporary login if you can offer an email. 
    
    BTW, I am using bricks builder, not sure if it is caused by this.
    • This reply was modified 2 years, 4 months ago by vincentczb.
    Plugin Author Marc Toensing

    (@marcdk)

    Pls provide a temporary login for [email protected]

    Thread Starter vincentczb

    (@vincentczb)

    Sent to your email

    Plugin Author Marc Toensing

    (@marcdk)

    I can replicate the problem. But I can’t isolate the cause. Could you please disable all caches and all other plugins including bricks and try it? “Bricks” costs money and therefore I can’t test it myself

    Thread Starter vincentczb

    (@vincentczb)

    I just disable bricks and use 2022 theme, it is working… Seems bricks causes this issue. Can this be fixed? Bricks offers free trial https://try.bricksbuilder.io/

    Plugin Author Marc Toensing

    (@marcdk)

    Sorry, but bricks has to solve this. =/ Please open a bug in their system. SimpleTOC is a free and open source plugin which very simple intentionally. So they have to figure out why that happens.

    Thread Starter vincentczb

    (@vincentczb)

    Got it, thank you for all your help! ??

    Plugin Author Marc Toensing

    (@marcdk)

    Glad to help. You are welcome to review SimpleTOC here https://www.ads-software.com/support/plugin/simpletoc/reviews/

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Scroll not working if there is number in sub-heading’ is closed to new replies.