scrolling bar dissappears

  • Resolved aflorarte

    (@aflorarte)


    2 months, 1 week ago

    Hi everybody!

    Unfortunatelly I am experiencing issues with Prime Slider.

    Once I activate the plugin the right-hand scrolling bar dissapears, and as soon as I deactivate the plugin, the bar shows up again.

    Kindly, help me fix the issue so I can use this wonderfull slider plugin

    Thanks to all!

    Liliana

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Dear @aflorarte,

    Thank you for bringing this issue to our attention. We have tested the latest version of Prime Slider and couldn’t replicate the issue you mentioned.

    To assist you better, we would need to investigate your site to identify and resolve the problem. Kindly contact our support team for further assistance.

    Thank you in advance for your cooperation.

    Best regards,
    Support Team

    Thread Starter aflorarte

    (@aflorarte)

    Dear @tozillur23

    thank you! I′ll do so. I′ll contact support only I am not a pro member. I hope I get at least a tip to solve the issue

    Thank you again and Regards,

    Liliana

    • This reply was modified 2 months, 1 week ago by aflorarte.

    Dear @aflorarte,

    Thanks for Following.
    We will provide you solution.

    Best Regards,
    Support Team

    Dear @aflorarte,

    We hope you’re doing well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, We are marking this thread as resolved.

    If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.

    Thanks in advance.

    Best Regards,
    Support Team

Viewing 4 replies - 1 through 4 (of 4 total)
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