• Resolved hutsori

    (@hutsori)


    Hi.

    There seems to be a bug in the result page. When you try to scroll down fast, it simply won’t go down for a couple of times. It kinda struggles for few moments and then goes down.

    I initially thought the plugin was conflicting with my theme, so I tried with other themes but I ended up with the same result.

    Looks like it happens to all browsers. (Tested with iphone safari, desktop chrome,desktop safari)

    Here is the link.
    https://heypot.com/w/

    https://www.ads-software.com/plugins/quiz-master-next/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hey Hutsory,

    Would you be able to perform a plugin conflict check? This process will check to see if there is a plugin that you have installed that may not be compatible with the plugin that you are trying to use. To do this, first de-activate all other plugins besides Quiz And Survey Master. Now, check to see if it is working correctly. If this fixed the problem, this suggests that it is a plugin conflict issue. To discover which plugin may contain the conflict, activate one plugin and then check if the plugin you are setting up still works. If it no longer works again, the plugin you just re-activate is the plugin conflict. If not, continue to activate the plugins one by one and check to see if the problem arises again.

    If you do find a plugin conflict, please let me know which plugin and which version of the plugin that you are using.

    Thanks!

    Thread Starter hutsori

    (@hutsori)

    Hi Kerrie,

    Ok. I did the conflict check. Uninstalled everything except Quiz and Survey Master. Unfortunately, it’s still there. I also tried other themes while activating only Quiz and Survey Master. Yet, the problem still arises. Tried all the default wordpress themes.

    I am using Quiz and Survey Master 4.7.1 and WordPress 4.5.2 versions.

    Thread Starter hutsori

    (@hutsori)

    Ok. I thought it might be some css codes I added causing the problem.

    So.. I basically reset everything. Completely deleted all data and reinstalled wordpress again. Having only Quiz and Master plugin activated, problem still occurs.

    Thread Starter hutsori

    (@hutsori)

    fixed by changing /js/qmn_quiz.js file @ 20

    function qsmScrollTo( $element ) {
    jQuery( ‘html, body’ ).animate( { scrollTop: $element.offset().top – 150 }, 1000 );
    }

    to

    function qsmScrollTo( $element ) {
    jQuery( ‘html, body’ ).animate( { scrollTop: $element.offset().top – 150 }, 0 );
    }

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Scrolling bug in the result page.’ is closed to new replies.