• Resolved ms5252

    (@ms5252)


    Hello! Anybody know why my search bar is now gone and the small arrows (used to sort) next to the categories, titles, etc. are now missing? I have disabled other plugins to try to troubleshoot… also tried changing the theme, but neither helped.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi there,

    Thank you for using Document Library Lite. We apologize for the delay in responding to your query.

    To better assist you, please share the link to the specific page where you’re encountering the issue. Additionally, please ensure that you’re using the most recent version of the plugin and that it’s active on your site.

    We appreciate your patience and understanding.

    Best regards,

    Nikki

    Thread Starter ms5252

    (@ms5252)

    Hi Nikki,

    Thank you for your response. My plug-ins are set to auto-update so it appears that may be related to the issue (version is 1.1.0). I haven’t modified anything on the site for awhile and from my understanding the problem arose about 3 weeks ago. Here is the site: https://digitalwc.com/music/document-library/

    Also when clicking a category name, the files within that category are then displayed in a grid/block form rather than list form as they were previously displayed. Thank you for looking into this!

    • This reply was modified 1 week, 3 days ago by ms5252.

    Hi there,

    Thanks for your quick reply and the helpful information. I appreciate you sharing the link to the document library page.

    To further troubleshoot the conflict, could you please try the following:

    -Disable Other Plugins: Temporarily deactivate all plugins except for Document Library Lite.
    -Switch to Storefront Theme: Switch your active theme to Storefront.
    -Test Previous Version: Install the previous version of Document Library Lite and see if the issue persists.

    Please let me know if any of these steps resolve the issue.

    Thanks,
    Nikki

    Thread Starter ms5252

    (@ms5252)

    Thank you Nikki! It was the theme… changing to the Storefront theme fixed it. I had tried different themes, but they were doing the same thing. No issues now with the Storefront theme. Thank you!

    Barn2 Plugin Support

    (@barn2pluginsupport)

    Hi there,

    Thanks for your reply and update.?I’m glad I could help!

    Please let me know if there’s anything else that we may assist you with.

    Best regards,
    Nikki

Viewing 5 replies - 1 through 5 (of 5 total)
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