Copies of the emails between the developer and myself.
Developer Paul :Oct 21, 4:20 PM (NPT)
Hello there!
We really appreciate you writing in.
Can you please provide us the site URL and wp-admin login details so that we can inspect the site and we want to your admin section actually how do you configure this page.
Thank you!
My Reply: Please provide the answer so I can make the changes or fix the theme and I will ftp it to my server.
Thank you,
~eDee
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Developer Paul
Oct 23, 4:41 PM (NPT)
Hello there!
We really appreciate you writing in.
Could you please send us your wp-admin login detail so we can see actually what is the cause of this issue? then we can fix the issue.
Thank you!
My Reply Part 1: The theme is causing the issue.
If I remove all the plugins it continues to happen.
If I change the theme to one of the 20XX it does not happen.
If I use a 20XX them and turn on all the plugins it doesn’t happen.
That is the WordPress theme test.
No, you can not have my login information to fix your theme. Please install your theme on your own server and fix the issue there.
My 2nd Reply Part 2: If you don’t have a server to login into you can use one of my demo sites.
If you change the theme to a 20XX themes you will see that the icons in the sidebar lay side by side and work correctly.
When in your theme they are stacked one on top of each other.
Not only are they stacked, if you move your cursor to the right of the icon in the sidebar the pointer continues to stay a pointy hand.
I’m assuming there is a line in the code isn’t closed. It also happens in posts and pages, with one exception – if I am using an image plugin that puts the images in tables then the images will line up side by side. However if I put the images in a post, page or widget using “align none” the images will stack.
~eDee
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Developer Paul Oct 24, 3:56 PM (NPT)
Hello there!
We really appreciate you writing in.
We would like to request that please send us your wp-admin login detail which site you have the problem. You have provided empty site so we can not see anything.
Thank you!
My Reply: ARE YOU SERIOUS??? You are complaining about the site I provided to FIX YOUR PROBLEM??? What kind of developer needs the end user to provide the server and the installation?
The Demo Site Has the SAME PROBLEM!!
I WILL NOT give you the login to a live site when the demo site HAS THE SAME PROBLEM!
I CAN NOT believe you need ME to provide YOU with a website at all! YOU should HAVE YOUR OWN website to work on.
THE PROBLEM IS WITH THE THEME!
WordPress does NOT require that I PROVIDE YOU with a live site to FIX YOUR PROBLEM!!
~eDee
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This reply was modified 8 years, 1 month ago by keeperbay.