• 1. Either the search bar has gone completely wonky or someone programmed the search feature of this theme so you can hide a Very Little icon just about anywhere, that people will never find, but if they happen to find it there is no place to actually input text.

    If this is a feature programmed into the theme, how does one disable the theme search bar for the real search bar that people can use?

    2. I have several small social icons in the sidebar. These icons were side by side across the sidebar horizontally until I installed this theme. Now the icons are stacked vertical. Interestingly the icons are only vertical when they are links. If the images are not links they will become horizontal across the sidebar. Of course that makes them useless.

    This not only happens on the sidebar, but throughout the theme. All of my pretty pictures that were side by side within posts are now stacked up and look ridiculous.

    3. I did request support through the theme’s website, but it seems to be broken. I signed up, but never received an email opt-in.

Viewing 15 replies - 1 through 15 (of 17 total)
  • Hello There!

    We really appreciate you writing in.

    Could you please start this topic at our own support forum at accesspressthemes.com/support/

    We will try to help you there!

    Thank you!

    Thread Starter keeperbay

    (@keeperbay)

    No Actually I can’t because the site won’t let me create a login.
    Fix your site and I will be happy to.

    Thread Starter keeperbay

    (@keeperbay)

    How about you fix the problem with your Theme instead of demanding that I hand over the login to my Live Site so you can Fix Your Theme!!

    I should not have to provide a live site for you to fix the issues with your theme.

    Thread Starter keeperbay

    (@keeperbay)

    Copies of the emails between the developer and myself.

    Developer Paul :Oct 21, 4:20 PM (NPT)
    Hello there!
    We really appreciate you writing in.
    Can you please provide us the site URL and wp-admin login details so that we can inspect the site and we want to your admin section actually how do you configure this page.
    Thank you!

    My Reply: Please provide the answer so I can make the changes or fix the theme and I will ftp it to my server.

    Thank you,
    ~eDee

    *****************

    Developer Paul
    Oct 23, 4:41 PM (NPT)

    Hello there!
    We really appreciate you writing in.
    Could you please send us your wp-admin login detail so we can see actually what is the cause of this issue? then we can fix the issue.
    Thank you!

    My Reply Part 1: The theme is causing the issue.
    If I remove all the plugins it continues to happen.
    If I change the theme to one of the 20XX it does not happen.
    If I use a 20XX them and turn on all the plugins it doesn’t happen.
    That is the WordPress theme test.
    No, you can not have my login information to fix your theme. Please install your theme on your own server and fix the issue there.

    My 2nd Reply Part 2: If you don’t have a server to login into you can use one of my demo sites.
    If you change the theme to a 20XX themes you will see that the icons in the sidebar lay side by side and work correctly.
    When in your theme they are stacked one on top of each other.
    Not only are they stacked, if you move your cursor to the right of the icon in the sidebar the pointer continues to stay a pointy hand.

    I’m assuming there is a line in the code isn’t closed. It also happens in posts and pages, with one exception – if I am using an image plugin that puts the images in tables then the images will line up side by side. However if I put the images in a post, page or widget using “align none” the images will stack.
    ~eDee

    *****************

    Developer Paul Oct 24, 3:56 PM (NPT)
    Hello there!
    We really appreciate you writing in.
    We would like to request that please send us your wp-admin login detail which site you have the problem. You have provided empty site so we can not see anything.
    Thank you!

    My Reply: ARE YOU SERIOUS??? You are complaining about the site I provided to FIX YOUR PROBLEM??? What kind of developer needs the end user to provide the server and the installation?

    The Demo Site Has the SAME PROBLEM!!

    I WILL NOT give you the login to a live site when the demo site HAS THE SAME PROBLEM!

    I CAN NOT believe you need ME to provide YOU with a website at all! YOU should HAVE YOUR OWN website to work on.
    THE PROBLEM IS WITH THE THEME!

    WordPress does NOT require that I PROVIDE YOU with a live site to FIX YOUR PROBLEM!!

    ~eDee

    • This reply was modified 8 years, 1 month ago by keeperbay.

    Hello There!

    We really appreciate you writing in.

    We would like to inform you that we have checked the issue on the local server . It is caused by the content image so please add the post content image by creating the gallery on the post page if it helps?

    Thank you!

    Thread Starter keeperbay

    (@keeperbay)

    Mmmm no.
    I have installed the theme on 2 different servers. (I have hosting through 3 different hosting companies – not my first rodeo boys) The server where I setup the Demo site for the developer is on a different hosting server and with a completely different hosting company than my actual website.

    To break it down and make it simple for you, not only did the theme not work on my live site, but it also did not work correctly on a fresh install of wordpress on a different hosting package, hosted by a different company. Sorry, it can’t be the servers. You need to stop thinking that I’m stupid and fix your theme.

    Not to mention the problems only occur with your theme. When I switch back to the old theme the problems vanish. It’s the theme. Fix the issue.

    I will not create a gallery for posts when I am posting images in a sidebar. I put several small images to be used as social media icons in the sidebar. I uploaded each image to wordpress media, coded each link, and it has worked for 3 or 4 themes. It was not until I switched to the Access Press Mag that there was an issue.
    On the last theme and all previous themes the icons would lay side by side in a line in the sidebar – they do not with this theme.

    Now Fix the Bugs in this theme!

    Thread Starter keeperbay

    (@keeperbay)

    PS just rated the theme with 2 stars.

    govindchaudhary

    (@govindchaudhary)

    Hi there!

    We really appreciate you writing in.
    Could you please start this topic at our own support forum at accesspressthemes.com/support/

    thank you.

    Thread Starter keeperbay

    (@keeperbay)

    1. I attempted to sign up, but I can’t sign in.
    2. I sent an email and all tech support did was demand to use my live site to fix the theme.

    I have already proven the problem is with the theme. I installed the theme on my site and it has the issue. I installed the theme on a fresh install of WordPress, on a different server, with different hosting, located in a different country and the problem still exists. I even gave you access to the demo site and you still demanded to use my live site. Use your own demo site to fix the theme.

    I don’t need to do anything else. You need to fix the theme and stop trying to shift fault. The fault is with the theme – Fix It!

    govindchaudhary

    (@govindchaudhary)

    Hi, There!

    Thank you for writing in.

    We would like to inform you that we have suggested you to create the gallery to insert the image into the content. Have you tried ? We have checked on our local server and it was working.

    Thank you.

    Thread Starter keeperbay

    (@keeperbay)

    Please enlighten me, tell me why you think creating a gallery is going to correct the problem.

    Not only explain it, I want you to write out step by step what you want me to do.

    Once you do, I will then explain to you that I do NOT need to create a gallery with any other theme. So the problem is within your theme since no other theme has the problem.

    But go ahead, waste time and explaining how creating a gallery is going to correct the problem.

    • This reply was modified 8 years ago by keeperbay.
    Thread Starter keeperbay

    (@keeperbay)

    May be you need a visual aid.

    See this: https://i298.photobucket.com/albums/mm256/barefootmarket/Linked%20Images_zpsyrhcyzrs.jpg

    It shows how the linked images are stacked in the AccessPress Mag and then the image below shows how linked images lay side by side in EVERY OTHER THEME.

    I copied and pasted the same exact code into each area – the only difference is the theme.

    So go into the CSS and setup a class for align none so it doesn’t default to align right when an image is linked. Fix The Theme!

    • This reply was modified 8 years ago by keeperbay.
    Thread Starter keeperbay

    (@keeperbay)

    I’m waiting.

    I have over 300 posts that need all the linked thumbnail images that were lined up side by side to line up side by side again. I am waiting for the directions on how to create galleries to fix all 300 posts At Once.

    govindchaudhary

    (@govindchaudhary)

    Hi there!

    We really appreciate you writing in.
    Please follow the step to set the gallery on the post content.
    Go to dashboard >> posts >> add new post and add the post title, and feature image and then click on the ‘add media’ button. See the link : https://www.awesomescreenshot.com/image/1876443/9172f992fa99cefc0e37cac474a7b28e and then you will see ‘create gallery’ then add the images on the post content gallery Please see this link : https://prntscr.com/db3x1r

    Hope this information was useful.
    Thank you.

    Thread Starter keeperbay

    (@keeperbay)

    How is that going to fix ALL 300+ POSTS AT ONCE?

    I have 300+ posts that have thumbnails that need the thumbnails lined up side by side like they were Before I installed this theme.

    Where are the directions to fix ALL the posts at once automatically?

    No other theme has this issue.

    • This reply was modified 8 years ago by keeperbay.
Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘Search bar has issues & Images won’t lay horizontal’ is closed to new replies.