Search box at Members Directory missing after update 2.1
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Hi, after updating to last version 2.1, the members directory search box dissapeared. WE have tryed tons of configurations, but:
1. If we activate an ugly small search box at right hand side, from having 700 members, after activating the search box only appear 5 members, we can′t fix this.
2. We would like to have the search box with the field we had in the past, ex: gender, city, etc… Now there is only a plain search box.
3. If the is none other search box, only this plain search box, like if they where searching for a post at our wordpress website, how can members search for other members by their gender, city, etc… If doesn′t sow anywhere that they can search by all the options we had before? Do we have to write a text and explain them that they can seach for all those fields and, how do we explain them to seach for example for: age, gender, city, country, etc… in the same seach plain box?
4. How do we repair all 700 missing candidates, after activating the plain seach box?
Is this an update or a downgrade, as looks is if we went back to the past, to an old search plain box, instead of having the great seach fields box we had before, that was more intuitive and easy to seach for what users wanted to search for?
We have cleaned server cache and everything. The members are only missing when we activate the plain simple search box.
Please, we need help, we are on a hurry, as we have job websites with many, many candidates and with confussing update, all was messed and companies can′t search for candidates.
Image showing search box and only 5 candidates from 700, we haven′t make a seach any time, just after activating the search box, all dissapeared. https://prntscr.com/pw1ko2
We have found how to display all filters, but we wanted to have them display by default: https://prntscr.com/pw1lhj (and if you see number of members in on top of the line of one of the search boxes)
This is how we have configured the search options AND I don′t know what Admin Filtering is for, but when we try to add another filter, it doesn′t do anything, it′s like dead: https://prntscr.com/pw1mmb
We are sorry, but all this is a bit crazy, everything was nice before and efficient, but sometimes when you loop the loop, things doesn′t like and work as nice as before… ??
Thank you
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Hi @nsinelnikov, thanks for writing. About update, we have gone thru lots of updates in the past and for sure we have readed instructions before updating the plugin,… We went thru steps, but is not working. This is how it looked before: https://prntscr.com/pw83xl and in all other screenshots I shared with you is how it looks now: https://prnt.sc/pw1lhj – https://prnt.sc/pw1ko2
So please, share with us how can we have things working back as they should, as seems this update wasn′t tested and that we are the ones that have to test it,…
Thank you
Hi @nsinelnikov, so we restored backups, as we though you’ll give a solution for your update, as we have all are plugins daily updated, we do not want any plugin obsolete…
Now, we try to go again,… More than a day to maintain a conversation about your update and possible bugs reffering to it, as the normal things it′s to make an update and not to have your clients have this type of problems, if you like to care them.
General “Search Line”, what do you mean with this? Our clients search for “city” in the filter seach as it’s a necessity. You mean, that they cannot seach for “City” of the job seekers candidates with this new version? You mean that we have to explain them what they can search for it one place and what they can seach for in other place (filters). Could you please explain well, as we where silly, so we can underestand the way you programmed this new great feature, that divides the seach option in 2 options? And that it′s not a “wordpress seach box” for seaching for job offers or for blog posts/pages and that they can seach for “city” in same seach box as in wordpress (as it looks exactly the same) and how can they use you great new feature duplicating the search boxes at wordpress?
That’s one thing.
The other thing. Our sites have being using you plugin for years as I explained before.
The only problem we faced was with the 2.0 update, that Calum helped us, and created a Child theme and the update then was fluid. The only problem he faced was because the system didn′t recognize the Gender (in translation as Género, in Spanish). That was all.
Now you talk about snippets and no, we do not have any personalized snippets, so this is not the problem, so please look into other solution.
The resume is that new filters or seach box do not work, when we make the update the only thing that should work well at your plugin is the search members option and doesn′t work anymore and all members dissapear from system.
Can you please, give a solution, as we have being waiting for a fluid conversation and a solution for all day since yesterday, and today is lost, as for the hour is now. And, for a problem that you created to us, you should at least care about it and be on it, as we have a lot of websites, “job websites”, with thousands of members using your plugin, and the minimum thing you could do is help to find a solution, because your update breaked everything.
Please, dedicate a bit more time to explain and to help us to find a solution of why this update breaks all our sites members system, making them dissapear AND making to not work any search filter and even, how could they search anything if there none members, only 5 left…
I think you are professional plugin programmers and that you’ll take care of this, you just can’t leave 6 job companies left back after this update and throw balls out, when we trusted your plugin for all this seriuos work, that are job seekers and job offers platforms made with your plugin.
Thank you.
Hello,
On the same subject, this latest version, it is not possible to display the first name or the last name of the search process while it is possible to display under the slogan. Meta “first_name” and “last_name” are not in the list of metadata to enable for search filtering.
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