search feature not easy to use

  • when I try to seach something the cursor for the input is in the center of the header, this is weird. As I added a plugin to have better search result (excluding the pages) the help for typing is not in the center :

    If I could have a search as when no result is found it would be much more intuitive for the user

    How can I fix this problem ?

    Thank you in advance for your help !!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hi @beazambeaux

    I apologize for the confusion. To better understand the issue and provide you with an appropriate solution, could you please provide more details and possibly screenshots of the problem you’re experiencing? This will help us identify the specific issue and provide you with accurate guidance on how to fix it.

    Kind Regards

    Thread Starter beazambeaux

    (@beazambeaux)

    Hi support,

    How can I add scrernshots because Upload is disabled ?

    Hi @beazambeaux

    Please try to use webuploads like https://imgur.com/upload

    Kind Regards

    Thread Starter beazambeaux

    (@beazambeaux)

    Here are the pictures

    search input is centered, it’s weird

    as i said the bigger problem is th have the input of the text in the center and the help for input comes on the left.

    Thank you for your help

    Hi @beazambeaux

    Thanks for sharing the screenshots, we checked your shared link also in sevearl browsers and to be honest we cant ge the same sisue, actually the help(seach suggestion bar) does not even appera on our end. Here is the screenshot on our end: https://nimb.ws/bnlqhg

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]
    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well
    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind Regards

    Thread Starter beazambeaux

    (@beazambeaux)

    Hi support, I sent you all the elements by mail but get no answers yet please tell me if I miss something ?

    Hi @beazambeaux

    I apologize for any inconvenience caused. We have not received any email from you regarding the issue you mentioned. It’s possible that there might have been a communication error or the email might have been missed.

    Could you please send us the email you used to contact us? We will promptly check our inbox and make sure to provide you with a response as soon as possible.

    Thank you for your understanding, and we look forward to assisting you further.

    Best regards

    Thread Starter beazambeaux

    (@beazambeaux)

    I sent the mail to [email protected] as you mentioned. is it correct ?

    Hi @beazambeaux

    Weird case, we checked several times but hav nor received any response, please insert this thread URL to the response.

    Kind Regards

    • This reply was modified 1 year, 4 months ago by wprsupport.
Viewing 9 replies - 1 through 9 (of 9 total)
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