search page does not work

  • Resolved laurav89

    (@laurav89)


    1 year, 6 months ago

    Hello, when I activate woocommerce payment the search page does not work. I have all the plugin updated and I use Yooteme pro page builder. Any suggestion? Thank you

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    My first recommendation is to run a conflict test, you will need to switch the site theme to Storefront temporarily, and then disable all plugins except WooCommerce and the WooCommerce Payments. Check again to see if the issue persists, if not, it means there is a conflict, and you can then switch back your theme to the original one, then reactivate the rest of the plugins (checking again after each plugin reactivation), until you find the cause of the issue. More info: https://woocommerce.com/document/how-to-test-for-conflicts/

    Let us know if you need further help.

    Thread Starter laurav89

    (@laurav89)

    I’m sorry but when I activate Storefront and I disable all plugins expet Woocommerce and WooCommerce Payments the issue persists. I don’t know how to go on.. Thank you for your help

    Hi,

    I understand.

    To help you to investigate, can you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    And please share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

    Thanks.

    Thread Starter laurav89

    (@laurav89)

    Thank you, I solved it.

Viewing 4 replies - 1 through 4 (of 4 total)
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