Search results doesn’t show accommodation

  • Resolved rmntng

    (@rmntng)


    2 years, 6 months ago

    Hi!

    I’m working with the Hotel Booking Lite plugin on The7 wordpress theme.
    When selecting dates, the search-result page doesn’t show the accommodation, even when available.

    Frontend: https://prnt.sc/uRsEzcTvCO3Z
    Backend: https://prnt.sc/_l9LEY2HjGRo

    Could you please help me?
    I would like to provide you login for backend to check if needed.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support eugenewhite

    (@eugenewhite)

    Hello there!

    There must be some misconfiguration on the back end. First, check if you have at least one season that covers these days (Accommodation > Seasons). Then, check if you have a rate that’s connected to your accommodation type (Accommodation > Rates), and make sure that the season is listed in this rate for everything to work properly. And don’t forget that booking rules (Bookings > Booking Rules), may also be the reason why you get the message that there’s no accommodation found for selected days.

Viewing 1 replies (of 1 total)
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