Section and fields

  • Resolved jqbear29

    (@jqbear29)


    6 years, 3 months ago

    Hi,
    I am trying to add new section..

    but I am not able to add new field in a new section. it is being added to the the default section

    I tried adding new section in that default. it is added but not showing in live view

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello jqbear29,

    Thank you for writing to us.

    Could you please confirm if the sections are properly selected in the “Associate with Section” setting in the Field settings.

    If yes, we will require access details for your site to get a better analysis and help deliver you quick solution. You can share the login details with us securely by submitting a support ticket through our support portal here: https://profilegrid.co/contact-us-2/

    Once done, we will let you know the next steps on how to proceed further. Alternatively, you can provide us your email address and we will raise a support ticket ourselves to contact you privately.

    Thread Starter jqbear29

    (@jqbear29)

    Sent you a message thanks!

    Thread Starter jqbear29

    (@jqbear29)

    hello, This is resolved thanks! Can you please cancel the support ticket?

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello jqbear29,

    Thank you for the confirmation. We are closing your support ticket. Let us know if you need any other assistance.

Viewing 4 replies - 1 through 4 (of 4 total)
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