• caffeinatedexcursions

    (@caffeinatedexcursions)


    Hello,

    I’m using a full-width, height: fit to screen section as the first thing you see when you login to my blog. However, I’m finding that the background image stops showing after a couple of days no matter how many times I replace the image or what image I use (see my page URL, it’s totally blank until you scroll down). The Elementor editor doesn’t give any indication that the image is broken. This is what the site is supposed to look like:

    https://hmp.me/b1ka

    Any help would be appreciated. Since this is the first thing visitors see when they enter my sight, it’s really problematic to just be presented with a completely blank screen, and even if I re-upload a background image, it always breaks again within a few days. I am using OceanWP and the free version of Elementor.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • 1. you are using jetpack with image optimization turned on. You do not have a SSL so this WILL cause the images to ” break”
    2. You are using ocean theme, this is never ever recommended by anyone who uses elementor.
    3. You are setting a background image on a secton, then your putting in spacers that are huge, then your setting your text as white on a white background. then more huge spacers.Mind you the spacers are all white background.

    I think what you have going on here is a mixture of SSL Cross site issues with CDN and user error with elementor. Sorry so blunt, been a long day at it with Glutenberg push.

    LOL You said “2. You are using ocean theme, this is never ever recommended by anyone who uses elementor.” I think you may have just started a debate here. There are many many posts about using Elementor and OceanWP theme. Can you specify some articles that address issues?

    • This reply was modified 6 years, 7 months ago by LesTexas60.

    Hi, totally agree with @ lestexas60, I use OWP on 62 websites and I have no specific problem with it.

    This type of problem seems to actually correspond to a cache or optimization system, if you do not use SSL it’s imperative. On the other hand, I would rather suspect Jetpack which is known to him to regularly pose problems, especially with Elementor who manages these own images (custom dimensions), jetpack optimization options are often faulty.

    Disable Jetpack and check if in time this does not solve this problem.

    2. You are using ocean theme, this is never ever recommended by anyone who uses elementor.

    Disagree! 50+ sites and shops running on OceanWP – Elementor combo.
    Match made in heaven! ??

    I for one recommend that combo all the time.

    One thing I have learned in over 30 years of computer work is, there are just too many variables to make anything absolute. What works great for one person just doesn’t work for another. The more information you get about a situation, the more you learn and hopefully the better you get at solving the issues.

    Thanks for your feedback

    This is the essence of the web and with a CMS even more, to say that any problem comes from the theme is to go a little short to an unspecified resolution. If OWP posed so much trouble I would have had them, weird I do not have them. On the other hand I install and use WP in the best possible conditions with accommodations using and allowing the best technologies for WP.

    Do not forget that Elementor and OWP use transient caches for CSS and JS (OWP JS). Sometimes you have to purge these files to solve a problem.

Viewing 6 replies - 1 through 6 (of 6 total)
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