Section does not appear in settings

Hi,

do you have Germanized installed as well? I’ll check and fix that within the next update as we are planning to integrate the functionality within the core Germanized plugin as well.

Cheers

Hi,

fixed in 1.0.1 – thanks for reporting!

Cheers

Thanks, it works now… halfway. The report says 0 EUR, so it does not find the orders, there are a few. We use Germanized pro.

Did you start a report manually or are you referencing the observer report? Which order status are your orders in?

I used both. Orders status is Abgeschlossen, English expression?

Completed ?? And which shipping country? Could you provide us with screenshots of the order edit page? Are you operating from Germany (base country)?

Yes Germany. Here is the relevant content from the page froman order from Italy:
Teilsumme Artikel: € 38,49
Lieferung: € 15,00
MwSt. IT: € 10,16
Bestellsumme: € 63,65
Bezahlt:
€ 63,65
3. Mai 2021 über Kreditkarte

I set all tax rates to the German 19%, since we are below the treshold in the past.

Yep, that’s right. Our query does fetch these orders too – only the shipping country is relevant to decide whether an order qualifies or not. Could you please add the following snippet to your active theme’s functions.php:

add_filter( 'oss_woocommerce_enable_extended_logging', '__return_true' );

Add then restart a report and check the latest log files under WooCommerce > Status > Logs (one-stop-shop-woocommerce)?

Cheers

I will try it on the test site tomorrow. The should be another solution without the need to use a child theme.

Hi there,

you won’t necessarily need a child theme for that purpose – you can add the snippet to your main theme’s functions.php as well.

Cheers

please advise where and what to insert with complete syntax. I get an error.

Hi there,

within your (Child-) Themes functions.php – you should make sure to add opening PHP tags (if necessary):

<?php
add_filter( 'oss_woocommerce_enable_extended_logging', '__return_true' );

error. I am NOT a developer.

Hi,

which error exactly? Did you check WooCommerce > Status > logs for fatal errors? Could you provide a screenshot of how you placed the snippet? Did you add an exact copy? I’ve just added the snippet to my functions.php locally and did not receive any errors.

Cheers