Section looking different when publishing

  • Resolved condosvip

    (@condosvip)


    5 years, 8 months ago

    Hello Nicolas,

    I was hoping you could help me figure this out. I tried everything and not sure what is going on. I was working on my page, There is just one section, that when publishing it just doesn’t appear with the font size or colors that I set up and the way I see it on the customizer, all the other sections are fine, it is just that one section, I tried moving it up or down the page, but doesn’t matter where I put it it just shows different. I usually duplicate the sections and write the new content so all fonts, settings, padding etc are all the same, so not sure what is going on.

    In the page https://transitcity.site/

    Under the second picture this sentence should appear on red and same size of all other headings: “Zero Minutes to The Subway Unparalleled Access to the GTA’s newest TTC Stop”

    The text paragraph under also doesn’t show same size as the other ones. “This master planned community …”

    I’d really appreciate your help. Thanks, Milenna

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @condosvip,

    I can’t reproduce the problem on my end or on your page.?Can you confirm that you have followed those troubleshooting steps :

    1. Cache plugin?: if you are using a server cache or cache plugin, please clear it’s cache content and disable caching via it’s settings.
    2. Browser?:?clear your browser’s cache / history
    3. Deactivate your child theme?if you are using one.
    4. Check for plugin conflict?: deactivate all of your plugins. If it fixes the issue, re-activate your plugins one by one, until you identify the plugin in conflict.

    Please also ensure to use the latest version of the theme.

    • This reply was modified 5 years, 8 months ago by emranemranx.
    • This reply was modified 5 years, 8 months ago by emranemranx.
    • This reply was modified 5 years, 8 months ago by emranemranx.
    Theme Author presscustomizr

    (@nikeo)

    Hi @condosvip, it looks fine when I visit your site. ( see the screenshot below ).

    Did you change something since you reported the issue ? Clear a the cache of a plugin or anything else ? Clear your browser cache ?

    Thread Starter condosvip

    (@condosvip)

    Hi Nicolas,

    I didn’t do anything. It was actually good before when I published the site the day before yesterday, and suddenly yesterday night I noticed that it was looking different, I just moved the section up and down, and it was still bad when I reported the issue, now this morning is good again. So not sure what happened ?? Thanks for checking.

Viewing 3 replies - 1 through 3 (of 3 total)
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