section restriction to language breaks

  • Resolved bowbow7

    (@bowbow7)


    2 years, 4 months ago

    Hello, I’m using developer version
    I have a page with 2 sections:
    first section contain English posts and should appears only when the page language is EN
    second section contain Arabic posts and should appears only when the page language is AR

    I have 3 scenarios:
    1st : when I have only 1 section without no language restriction everything works well when I switch language to Arabic
    2nd : when I have 2 sections with no language restrictions also everything works well when I switch language to Arabic
    3rd : when one section is restricted to one language(no matter what section Arabic or English) I have the Arabic posts breaking (distance between image, post title and excerpt) as shown in the link: https://paste.pics/5fceaa90686ea696733dfffce092024a
    whereas they should appear like this link: https://paste.pics/7025e3bb5f8679f75796aa020a95038f

    link for the post restriction settings link: https://pasteboard.co/mcdXXR263rS6.png

    any help how to solve this? it’s very urgent

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Dragos

    (@dragosvrejiu)

    Hello,

    Thank you for getting in touch with us!

    Since you are using the premium version of TranslatePress, please open a ticket here: https://translatepress.com/support/open-ticket/

    We are not allowed to offer support regarding the premium version of TP here.

    Best regards,

    Thread Starter bowbow7

    (@bowbow7)

    Hello, I opened several tickets there but I cant find them on the website as history I have them as emails.
    also without replies on some of them from the team for a while.
    let me know about it.
    Regards,

    • This reply was modified 2 years, 2 months ago by bowbow7.
Viewing 2 replies - 1 through 2 (of 2 total)
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