Security

  • Resolved strangenick

    (@strangenick)


    1 year ago

    Security check don’t works. I have this message:

    Internal server error.
    Stage: get_modules_hashes

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello @strangenick,


    Please, deactivate the plugin with the “Complete deactivation” option enabled and then activate it again.

    1. Enter the Antispam by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Security by Cleantalk -> General settings tab)
    2. Check the last settings “Completedeactivation” and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
    4. Then activate it.
    5. Proceed to the plugin’s settings. (See item 1.)

    Then run a new scan here:

    WordPress Dashboard -> Settings -> Security by Cleantalk -> Malware Scanner tab -> Perform scan

    Does it work?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you need further support, you can start a new topic or contact us via our private Ticket System:?https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Security’ is closed to new replies.