• Resolved naryy

    (@naryy)


    After updating the plugin, I get a security error and can’t access the website’s dashboard.
    After I disabled the tf-numbers-bundle folder – only then does the system work.
    The plugin has been purchased.
    Thank you for your help.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter naryy

    (@naryy)

    Quoting the error: “Failed security check”

    Thread Starter naryy

    (@naryy)

    When do you want to answer me? The question was sent three days ago. This is a paid add-on.
    Thanks

    Plugin Support Metagauss Translation Team (CLPTE)

    (@metagausseditor)

    Hello @naryy. We apologize for the delayed response. Allow me to explain that we have been analyzing the problem and it took some time. But we were able to finally replicate it. Our team is working on to fix this problem and we will target to release the patched up version in first half of the next week.

    Please do let us know if you still have any questions or concerns regarding this.

    Thread Starter naryy

    (@naryy)

    Ok
    I’m waiting.

    Plugin Support Metagauss Translation Team (CLPTE)

    (@metagausseditor)

    Hi @naryy. Thanks for your patience. The new version is live today and it should fix the issue you reported. Please verify.

    Note: if you are using paid version, you may also need to update the bundle to latest version available via our site.

    Thread Starter naryy

    (@naryy)

    Thanks.
    My paid version.

    1. I removed the plugin folder. Do I now reinstall, or return the folder and then update?
    2. Can you send a link to download the paid version?
    Plugin Support Metagauss Translation Team (CLPTE)

    (@metagausseditor)

    Hi @naryy. For the paid versions, its best that you open the ticket with our support team directly here: https://metagauss.com/technical-support/

    It will allow us to verify your paid account and help us serve you better. Our experts can also offer priority support for you.

    To quickly answer your questions, you will need to install the latest version of the plugin from www.ads-software.com and download the paid bundle from Themeflection site.

Viewing 7 replies - 1 through 7 (of 7 total)
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