• Resolved rs87

    (@webserviceberlin)


    Hello, my license expired (Purchase #2368125) a few days before the security updates. Is there a way to get this once so? I am therefore also unable to update to 6.0.12. I am also affected by the code/email template bug.

    I am looking forward to a feedback.

    Awesome Support: Auto Close
    You have version 1.0.7 installed. Update to 1.0.8.

    Awesome Support: E-Mail Support
    You have version 5.7.3 installed. Update to 5.7.4.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author yeisonbp

    (@yeisonbp)

    Hi,

    We are about to launch a email templabe an security fix very soon. For customers (paid add-ons) assistance, please contact us here:

    https://getawesomesupport.com/submit-ticket/

    Best Regards.

    Thread Starter rs87

    (@webserviceberlin)

    Since my license is expired I cannot open a ticket :/

    Plugin Author yeisonbp

    (@yeisonbp)

    Hi @webserviceberlin,

    You would need to renew the license for getting the premium security updates and make them work with the latest versions. We had to do an important security update and we were forced to update some of our add-ons as well. For discussing renewal options, you can contact us here:

    https://getawesomesupport.com/contact/

    We fixed the email template issue and will be released in the next release (very soon).

    Hope you understand.

    Thread Starter rs87

    (@webserviceberlin)

    Ok – but security updates ≠ new features/add-on
    I understand that you pay money for further development – however, security updates are not part of it for me. Much more show the weaknesses? in the development and should be provided free of charge.

    Hope I get any feedback on my email on your site.

    Plugin Author yeisonbp

    (@yeisonbp)

    Hi @webserviceberlin,

    We released the latest version with the fixes. For the add-ons. the situation is different. We can guarantee security updates and feature updates to the core plugin, but you would need to have the aubscription active in order to get the latest security updates.

    Best Regards.

    Plugin Author yeisonbp

    (@yeisonbp)

    Hi,

    Marking as clarified. Any questions related with the plugin, you can let us know.

    Best Regards.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Security Fixes’ is closed to new replies.