“Security token did not match” on Login

Hi @meir321 ,
Hope you are doing well.

Actually, we fixed this issue in our latest version of Essential Addons for Elementor plugin version 5.4.2. So, it should not appear again. If you still get this issue, you can regenerate assets. To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/iBccDw

Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools -> General as well. Check out this screenshot: https://d.pr/i/N6WC1d

If the issue still persists, please try clearing your browser cache (by pressing shift+ctrl+R) or try another browser too.

You can check this from your incognito or private window, Hopefully, this will resolve your issue.

Let me know how it goes.
Thank you!

Hi, thanks for your response. I followed all the 3 above-mentioned steps, including clearing the cache. All that happened is that the whole login page is not being rendered properly now, looks like the CSS etc is not loading. If you send me contact info I can share the URL, thank you

After clearing the cache on the server, I’m seeing the page displayed properly but am getting the same error.

Hello @meir321,

I hope you are doing well.

We have investigated this issue from the bottom again. And I can ensure you this issue isn’t occurring from our end.

This issue is happening because you’ve updated this plugin but your caching is still keeping the previous files. This is only happening on some specific web hosts when you have enabled the server-level caching.

To prevent this, You can regenerate all your assets from Elementor and Essential Addons. To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/iBccDw

Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools -> General as well. Check out this screenshot: https://d.pr/i/N6WC1d

After that, you will have to clear all the caches if you are using any Caching Plugin on your website. We also recommend clearing caches from your CDN if you are using any. Also, Clear caches from your server end. I hope this issue will be solved.

If the issue still persists, please try clearing your browser cache (by pressing shift+ctrl+R) or try another browser too.

Let me know how it goes. Thank you!

Hi, I just checked and all seems fine now, thank you!

I seem to be having the same issue after some update. I was attempting to follow the directions for the resolution but I cannot log into WP to make any changes. I’ve attempted to log in on two different browsers and my phone.
Any advice?

@ttarver0214 You should be able to login through yoursite.com/wp-admin

Hello @ttarver0214,

It’s really strange! Can you please share your Login/Registration Page URL? So that I can check this on my end and let you know the update soon.

Thanks for your patience.

Hi, I have exactly the same problem. I’ve tried all what support wrote above but the problem is still: https://financnizralost.cz/wp-content/uploads/2022/11/Screenshot-2022-11-22-at-15-25-39-Clenska-sekce-Financni-zralost.png
Could you please help me?
Thank you, Petr

Hello @petrsycha,

I am so sorry to hear about this. Can you please share your Login/Registration Page URL? So that I can check this on my end and let you know the update soon.

Thanks for your patience.

Hi support Kawshar Ahmed
I have the same issue with Elementor AddOns, Security token did not match. I’ve tryed everything many times as described here , but nothing. Still failing in register, or login or both.
i did this test page https://www.lilovetcare.com/testlogin/
But the client wants to use the popup when you click in icon on menu above.
Please, if you have some solution whoud be nice, main because is a beautiful form. Otherwise I have to find out other.
Thank you

I am having same issue with the custom login page. It seems to happen if I dont visit the site for an extended period of time, therefore I suspect an expired session token or something similar is causing this.

Hello @zenmaster2013,

I am really sorry to hear about this issue. Would you please share your Login Page URL? So that I can check this issue more closely and get back to you with the right solution soon.

Thank you