Select Ad image “Browse” button don’t work.

  • Resolved Frank Shrum

    (@frankshrum)


    5 years ago

    Like the title says, Select Ad image “Browse” button doesn’t work.

    The plugin will not work unless I upload an image for it so why does this feature not work? If you can tell me what else I would look for that can make such uploading not work I’d appreciate it.

    I just finished uploading into my media so I know it should work as it works there.

    Thanks
    Frank

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author codepeople

    (@codepeople)

    Hello @frankshrum

    I guess the issue could be caused by a conflict with another plugin installed on your website. I’ve installed the latest version of our plugin in the most recent version of WordPress, and everything is working properly. Please, watch the video visiting the following link:

    [video src="https://wordpress.dwbooster.com/customdownloads/2019/13/video.mp4" /]

    Could you indicate the list of plugins and the theme actives on your website, please?

    Best regards.

    Thread Starter Frank Shrum

    (@frankshrum)

    Yes, sir, I agree it very well could be caused by a conflict with another plugin installed on my website. That’s why I’m here to see if you might have knowledge of any that you know conflicts with it. As I said I uploaded some media files about an hour before discovering this and had already updated the site so I know the site’s ability to upload files does work.

    I just, today, updated WordPress and several of the plugins on this site. Customizr was updated last week, tho.
    =======
    Could you indicate the list of plugins and the theme actives on your website, please?
    =======
    Ok. It has taken me a while but I have a list of both active and inactive plugins on my site located here: https://beachclubislandparadise.com/list-of-the-plugins/

    My theme is Customizr from https://presscustomizr.com/customizr/

    Ok I just now updated Customizr so here’s the release notes for their update: https://presscustomizr.com/category/customizr-releases/

    I checked, it changed nothing with this issue.

    Thanks for all your help with this.

    Shalom,
    Frank

    • This reply was modified 5 years ago by Frank Shrum. Reason: corrections and added that updating customizer changed nothing with this issue
    Plugin Author codepeople

    (@codepeople)

    Hello @frankshrum

    The list of plugins active on your website is impressive, I’ve installed some of them in my local website, but I’ve not been able to emulate the issue reported. Could you contact me in private for checking the issue in detail, please?

    Best regards.

    Thread Starter Frank Shrum

    (@frankshrum)

    Yes, sir, I can. I’m headed to a meeting right now, but I hope to be free and back home by 6.00 p.m Philippines time (UTC +8:00) to be on my computer where I can get onto my site at. It is 3:02 p.m. right now.

    Thread Starter Frank Shrum

    (@frankshrum)

    I am sorry I have not been able to get back here and contact you like I said I could and would on this. These past few days have been crazy and I have not been able to get to a computer until the last hour to try and come back here to resolve this.

    Because of my being unable to get over here I decided to check something on the site before I returned here. I have found what the issue was. It is the addon called “External outbonding links” Version 1.0 | By Ganesh Paygude – https://www.ads-software.com/plugins/external-outbonding-links/

    I cannot believe this was activated on my site. I have a note on it saying it conflicts with other addons. My notes are what I remembered I have and decided to check about my addons. I disabled it and the Corner Ads buttons started working.

    Thank you for your help even tho I dropped the ball on this.

    Plugin Author codepeople

    (@codepeople)

    Hello @frankshrum

    Thank you very much for sharing your experience, I’ll check the plugin you are referring.

    Best regards.

Viewing 6 replies - 1 through 6 (of 6 total)
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