Select brand when send form

  • Hi,

    Firstly thanks for the great plug-in, very nearly exactly what we need.

    The issue I’m having is that we have multiple ‘brands’ under one Zendesk account that we need to direct forms to from the same WordPress account. However, these are under different Zendesk subdomains. In settings there is only one master Zendesk subdomain that can be linked to.

    Is there a work around for this? Or a way to direct forms to different subdomains?

    Thanks!

    Brian

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  • Plugin Author pipdig

    (@pipdig)

    Hi Brian,

    Unfortunately this won’t be possible with the current version of the plugin. It might be something we add in future, however I’ll be honest it is unlikely to happen soon.

    As a possible workaround, are you able to convert the WordPress site to a Multisite install? That way, you could have a different dashboard for each brand and control the plugin settings separately.

Viewing 1 replies (of 1 total)
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