• I’m having the same issue as the person who created a ticket a week back.

    When I selected “Generate JPEG files in addition to WebP” it started only doing jpegs. No Webp images were created from that point.

    I disabled all my plugins and changed to the standard wordpress 2024 theme, and issue still persists. I deselected the “Generate JPEG files in addition to WebP” option and it went right back to creating webp versions again.

    I will wait to hear back, thank you in advance for looking into this.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @sugilite, thanks for getting in touch and for sharing the information and your troubleshooting steps so far. Please can you share your?Site Health information?here?which can allow me to check your setup.

    Could you also share some of the images you were using once you changed the default settings that were only generating JPEG images?

    Please also note that if the WebP Uploads plugin has identified that the WebP version of the uploaded JPEG image would have a larger file size than the original JPEG image, the WebP version is not generated. This could be what is happening here.

    Let me know if you have any questions about the above.

    Thread Starter sugilite

    (@sugilite)

    Hi Adam, Thank you for the super speedy response! My apologies, I did mean to mention that once I had turned the option off and was uploading webp’s again, I did check the file size, and the webp versions were considerably smaller! Thank you. Please find info as requested below…..

    I cannot find any attachment option for the photos sorry, so will provide some links instead….

    https://test-site.majestic-quartz.com/wp-content/uploads/2024/04/M2006-1.jpg https://test-site.majestic-quartz.com/wp-content/uploads/2024/04/M2002-.jpg and this is the webp versio of the photo in the previous link https://test-site.majestic-quartz.com/wp-content/uploads/2024/04/M2002-1-1-jpg.webp (jpg = 125 kb’s – webp version = 79 kb (which is awesome! :-D)

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    Plugin Support Adam Dunnage

    (@adamdunnage)

    @sugilite Thanks for sharing the information. When you have this setting on and you upload your JPEG image, a WebP image will be created if it is identified to be a smaller file size. However, you won’t see the WebP image in your site media library. You can check for it and should be able to see both JPEG and WebP from an FTP program or from your hosting CP file manager so you could check here.

    Could I please ask you to share a recording of you uploading the image with the setting switched on. Could you also add that uploaded image to a post and share the post URL here for us to check?

    You can use a service such as Loom to capture the recording and share the URL here.

    Thread Starter sugilite

    (@sugilite)

    Hi Adam, Thank you again for the incredible speed of your replies! OK, I checked with ftp (I should of done that prior – doh) and yes, they are there – kind of. For every image I upload, I have 3 additional sizes that get created, (120px, 260px and 510px,) With create jpg’s ticked, for some reason it only produces a 260px and original size in webp and the rest are jpeg. When I select just webp, all the size varients appear in webp. I compared the sizes of the missing webp versions (120px and 510px) and they are both smaller than their jpeg cousins. So the reason the 2 webp versions were not generated was not that they would of been larger than the jpeg versions.

    The other issue is one is not offered the ability to attach photos to a woocommerce product from a url field. Woocommerce only allows images to be attached via the media library. So it would appear my choice is to either use webp exclusively and exclude customers with older browsers to seeing the images, or to use jpg exclusively and take the additional file size loading hit.

    I’m assuming there is no way to either show both jpeg and webp variants in the media library? Or better still, have the ability to show both, or just the one type of variant in the media library? The latter would avoid the confusion of seeing seemingly identical images in the media library without knowing a given images “flavor” without clicking on it to read it’s details. I can upload as many as 12 images per product in woocommerce, and as each product is a one off, many get added every week.

    Thank you again Adam for your stellar support!

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @sugilite You are most welcome! If the WooCommerce field for adding a product photo requires an image URL then you should still be able to use the WebP image URL here and that should work.

    As you mentioned above you can also disable the option to generate a JPEG version within the plugin settings, so it’s WebP versions of images that are shown in the media library.?

    Currently there is no way to display both a WebP and JPEG image in the media library. If you wish to submit feedback or suggestions for the plugin you can?submit them as an issue in the WordPress Performance Team’s GitHub repository.

    Is there anything else I can help with at all?

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Select creat both JPG and Webp stops images being created in webp’ is closed to new replies.