Select fields not holding or saving values on application forms

  • Resolved UserCentrix

    (@usercentrix)


    7 months, 4 weeks ago

    The values for two select fields on my Job Application forms have dissappeared and I am unable to re-add the options and save them.

    I have no idea what may havecaused this.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • Having the same issie in the WPJM Applications add-on extension. Pip character not working for the options.

    Plugin Author Peter Kiss (a11n)

    (@yscik8)

    Hello,

    could you clarify how the options disappeared? Does the field become empty after saving in the form editor? Or is it only not displayed when sending in an application?

    Thread Starter UserCentrix

    (@usercentrix)

    Field values are not present in the dropdown and values are not saved to the database. When trying to re-add values, they are not saved and the field remains empty with no options.

    Plugin Support Elizabeth (a11n)

    (@helizabethan)

    Hi there,

    It sounds like you are asking for support on the Applications add-on. Per?www.ads-software.com community guidelines, we are not allowed to support premium plugins (paid add-ons) in these forums.

    Please use this form to get support for our paid add-ons:

    https://wpjobmanager.com/support/

    Thanks!

    and if I have the paid version and the chatbot does not give me the solution, what do I do?

    Plugin Support Deric (a11n)

    (@dericleeyy)

    @grlubary You could reply to the email provided by our response bot if the solution did not work for you. You’ll be redirected to our team.

    Thread Starter UserCentrix

    (@usercentrix)

    @dericleeyy – It has been nearly three months since you confirmed this as a bug and my client is becoming quite irate over the situation. Are you able to provide a timeline for resolution of this issue, please?

    @usercentrix was this something that we confirmed with you by email? I’m not seeing anywhere in this thread where that occurred? Or perhaps I’m missing it?

    If this was done by email, have you tried replying to that email thread to reach out to us from there? That will help us have better context around the conversation.

Viewing 8 replies - 1 through 8 (of 8 total)
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