• Hello,

    I like this plugin, and would like to use it further. However, I’m encountering two issues

    1. The page that I want to select for index (from dropdown in the Settings) is not shown. What am I missing, or how do I make it so a particular page shows in the index dropdown select page from Settings.

    2. I have an jquery conflict (I think). The error shows as “Uncaught TypeError: Cannot read property ‘length’ of undefined”.

    /wp-content/plugins/dw-knowledge-base/assets/js/script.js

    script.js:16

    Please let me know what to do or how to fix asap. Many thanks for your plugin, I think it will be very useful, but can’t take it live yet due to these issues.

    https://www.ads-software.com/plugins/dw-knowledge-base/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Khoi Pro

    (@khoipro)

    1. The page that I want to select for index (from dropdown in the Settings) is not shown. What am I missing, or how do I make it so a particular page shows in the index dropdown select page from Settings.

    If you select a page for index listing, it will show on ‘breadcrumb’ only. Also, a small reminder, did you place a shortcode [dwkb] into an index page?

    2. I have an jquery conflict (I think). The error shows as “Uncaught TypeError: Cannot read property ‘length’ of undefined”.


    [ Redacted ]

    Hi,

    Same with me, not all pages are shown! If it’s only for the breadcrumb it doesn’t matter to me.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Side note: Now I have to look at all of your replies…

    Hi @designwall and @khoipro I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

    https://codex.www.ads-software.com/Forum_Welcome#The_Bad_Stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

    Plugin Author DesignWall

    (@designwall)

    Ok, Thank for your suggestion @jan Dembowski.
    We will improve our support workflow and will not ask the site’s password anymore ??

    Regards,
    Jackie from DesignWall

Viewing 4 replies - 1 through 4 (of 4 total)
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