Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Business Directory Plugin

    (@businessdirectoryplugin)

    Hi firelf,

    Sorry that you ran into issues here!

    Sounds like you may have some kind of conflict going on here. Can you run this test and let me know what you find? Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue: https://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/

    Report back on what you find.

    Thread Starter firelf

    (@firelf)

    I turned off all the plugins except wpbd. I set the theme to Twenty Fifteen. Bug persists. It looks like it might be limited to the Categories, although I can’t remember if I saw it happen with any of the others earlier. I’m using the Contact Form on your website to send a Google Drive link to a screen capture to demonstrate.
    And it may or may not be related, but I’ve noticed other, optional, select-list fields getting filled with the first available item upon editing if they’d previously been NULL.

    Plugin Author Business Directory Plugin

    (@businessdirectoryplugin)

    OK–I received your email, we’ll keep the conversation there to avoid confusion.

    Thread Starter firelf

    (@firelf)

    Can you please look into this a bit more. I can’t give you credentials to the client’s server, but I can replicate the problem and a brand new local installation, default theme, no additional plugins. If you set the field being used for Tags as either multi-select or checkboxes, as soon as you attempt to edit a published listing from the front-end form, the tags disappear.

    Plugin Author Business Directory Plugin

    (@businessdirectoryplugin)

    Hi firelf,

    We’ll try to reproduce it given what you describe above. If we can’t, we’ll need more details and possibly access to that test server to see it in action.

    Plugin Author Business Directory Plugin

    (@businessdirectoryplugin)

    Hi firelf,

    My developer took the info above and tried his best–but was completely unable to reproduce this on any setup we have. The tag lists seemed to work fine and we never lose data as you mention above.

    Can you contact us so we can make further progress on this? https://businessdirectoryplugin.com/contact/

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Select List values get lost on edit’ is closed to new replies.