• Resolved huegelkind

    (@mpzimmer)


    Hi HIVE-team,

    just installed Font Organizer. Implemented API key as described. Selected Google-font “Architects Daughter”, applied it to body, paragraph and h1. Simply no effect.

    Google API manager dashboard indicates the API-Key is activated, shows 4 requests, no errors.

    Any idea? Help’s vey much appreciated. From all I can see your plugin is everything I was looking for. Great X-Mas gift if it works!

    Btw, Ive just uploaded a ttf font, and it works great. Hell of a plugin! My problem seems to be related to google-font only

    Theme is Catch Everest Theme by Catch Themes

    Warm regards

    Michael

    • This topic was modified 8 years, 2 months ago by huegelkind.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author hivewebstudios

    (@hivewebstudios)

    Hello Michael.
    Thank you for using our plugin, and thank you for your kind words.

    In order to find the problem, we need a link to your site, so we can check what seems to be the problem.
    If you want to keep your site URL private, you can send us an email using the contact form in this link: https://hivewebstudios.com/#contact.

    We will do our best to fix the problem as soon as possible.
    Thank you.

    Thread Starter huegelkind

    (@mpzimmer)

    Hello Team!

    You’ve reacted with warp-speed. Who’s running your support team, Scootty? Great, anyway!
    The link to my website is https://bielefeldblogger.de/. One of many, just started building it, the first using font organizer. All in German, of course, cause it’s directed to a German-speaking audience only.

    On https://bielefeldblogger.de/wordpress-lernen/ I’ve tested the google font. with no visible result. On https://bielefeldblogger.de/frei-und-selbstbestimmt-bloggen/ runs the test with the ttf-based font “underwood champion”, working fine in paragraph and list elements.

    in the settings, font settings all header except h1, paragraph and list elements have the google font “architects daughter” assigned. h1 should display the ttf-font “underwood champion”, but it doesn’t.

    Good luck!

    Regards

    Michael

    Thread Starter huegelkind

    (@mpzimmer)

    Ticket resolved. If you ever face a problem, you like this team at your side. Fast, efficient, polite, a support experience as it should be and almost never is. Five ***** out of five!

    Thank you all, merry Christmas and a happy New Year!

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @hivewebstudios I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

    https://codex.www.ads-software.com/Forum_Welcome#The_Bad_Stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

Viewing 4 replies - 1 through 4 (of 4 total)
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