Selected Options Do not Appear in the Cart and Order Form

  • Resolved emclopez

    (@emclopez)


    5 years, 1 month ago

    Hi,

    I seem to have missing fields from the form that do not appear in the shopping card and order form. They don’t appear in the order confirmation either.

    I have disable this option

    Enable AJAX add to cart buttons on archives

    in the settings>products but it doesn’t work and it’s still showing missing fields in the order forms.

    Can you please help me with this? I hope I make sense as I’m total beginner and this is for my own ecommerce ewbsite.

    Thank you so much,

    Em

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    Please confirm that you have filled the textbox for the value field of each option of a field if you are using the multiple-choice fields like the radio button, select, etc.

    Thank you

    Thread Starter emclopez

    (@emclopez)

    Yes I have filled the text box. I went over them one by one again to make sure it wasn’t the issue.

    ashin_acowebs

    (@ashinacowebs)

    Hi,

    The select field needs unique values for its options. It seems you haven’t filled the value field.

    I think the text field issue might be solved by now.

    Thank you.

    ashin_acowebs

    (@ashinacowebs)

    Hi,

    As we haven’t heard back from you further, we assume that this issue has been resolved at your end and considering this ticket as closed. Please don’t hesitate to get back to us if you require any further assistance or clarifications from our end in the future. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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