Selected options do not go to cart and order

  • Resolved royslond

    (@royslond)


    5 years, 4 months ago

    Hi,

    I seem to have missing fields from the form that do not appear in the shopping card and order form. They don’t appear in the order confirmation either.

    Can you please help me with this?

    Thank you so much

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    On the first look, every field is showing in the cart and checkout. We haven’t seen any issues with the form. Could you please share some helpful descriptions or screenshots related to this.

    Thank you.

    Hi,

    As we haven’t heard back from you further, we assume that this issue has been resolved at your end and considering this ticket as closed. Please don’t hesitate to get back to us if you require any further assistance or clarifications from our end in the future. Thanks!

    Thread Starter royslond

    (@royslond)

    Sorry forgot to reply but the solution was to turn off Ajax.

Viewing 3 replies - 1 through 3 (of 3 total)
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