Selected primary Category not working

  • Resolved kairesa

    (@kairesa)


    2 years, 10 months ago

    Hey

    I have a problem with shop page product categories titles showing wrong name and on single product page displaying wrong category in breadcrumbs. Website uses Astra theme.
    Products have multiple categories set for Single Product, each of them set one to as primary category.

    Problem:
    1) ON SHOP PAGE – wrong product category title. Shows from all selected categories always the first one In ASC order. Should show selected primary category.
    2) ON SINGLE PRODUCT PAGE – wrong product category in breadcrumb. Shows from all selected categories always the first last one. Should show selected primary category.

    Selected primary product Category not working

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  • Hi @kairesa

    By default, WooCommerce doesn’t offer an option to choose one of the assigned categories as a primary category.

    If you are using a plugin for primary categories, then please reach out to that plugin’s team for support, as they will be able to help you with troubleshooting their plugin the best.

    If that is not the case, then please share a copy of your site’s System Status so we can take a closer look. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Thanks

    We haven’t heard back from you in a while, so I’m marking this thread as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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