Selecting a Category

  • I’m having issues assigning a chart to a category. I am trying to add a chart to a shoe category but when I attempt to select it, it isn’t on the list or can I search for it. There are only 5 categories showing, bummer.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Dotstore

    (@dots)

    Hello willoftheweb,

    Thanks for reaching out to us.

    We have tested in our latest version 2.0.5 and it is working fine.

    Can you please verify at your side and if still issue is there then, please share our plugin version on your side.

    Thanks,

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello willoftheweb,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved

    If you have any further questions, you can start a new thread.

    Best Regards,
    Hitendra & Customer Care team

    boi2015km

    (@backofficeitalia)

    Hi,
    I have the same problem.
    Last version of Plugin and WordPress.
    Best regards

    • This reply was modified 4 years ago by boi2015km.
    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello backofficeitalia,

    Can you please share small video with issue in which you can show that how you have assigned the category to product and try to search.

    It will help us to get more idea about your query because, this plugin version are using by our many other users but unable to get any query like this.

    Please make sure that, all the categories you have assigned at least one product.

    Best Regards,
    Hitendra & Dotstore team

    DeltaDude

    (@deltadude)

    I had a similar issue also but I discovered that it was because I had no items in the particular categories so they werent appearing.

    boi2015km

    (@backofficeitalia)

    Hi,
    the problem is only when the categories are empty.
    Best regards,

Viewing 6 replies - 1 through 6 (of 6 total)
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