Selecting badge in product shows list of products.

  • Resolved buzmedia

    (@buzmedia)


    2 years, 8 months ago

    Product badge always have been working until last update, but now we cannot select a badge instead it gives a list of all products to select from and not the badges.

    is there a way to get older versions to rollback?

    thanks.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Pablo Pérez

    (@pperez001)

    Hello,

    Is it possible to have a link to your website to see if we can find the cause of the badges not being displayed?

    Make sure you have added the badge in the product configuration.

    Have a great day.

    • This reply was modified 2 years, 8 months ago by Pablo Pérez.
    Thread Starter buzmedia

    (@buzmedia)

    Hi Pablo, sorry the late delay.
    Thanks for the reply its https://www.rwdh.nl, the product badges show on the products that were created before the problem happened, we can create badges without any problems. but when we are in the admin and edit a product to select a badge the search for badge shows all products instead of the badges.

    hope you can help me.

    with kind regards
    Remy

    Plugin Support Alessio Torrisi

    (@alessio91)

    Hi there,
    Please check if the problem persists using the plugin with only WooCommerce and a WordPress default theme.
    We’ll wait for your reply.

    Thread Starter buzmedia

    (@buzmedia)

    Hi thanks for the reply I will check it , one note we have 3 sites running and all 3 are the same , only has the problem ?? .

    I will be back after checking .

    Greetings Rémy

    Thread Starter buzmedia

    (@buzmedia)

    Hi, i tryed the suggestings but i is still doing the same, showing products in search badge on editing product.

    strange problem.

    HI ALL!!! Yith Told me it was ajax from another plugin that was causing the issue. Here is what they said:

    We have been checking the problem, and it seems that it’s a conflict with a plugin.
    If you disable WP Extended Search you can see that the Ajax search is working as expected.

    So since we really didn’t need that plugin, we disabled and it works fine.

    Plugin Support Alessio Torrisi

    (@alessio91)

    Hi @buzmedia ,
    can you replicate the issue using the plugin with only WooCommerce and a WordPress default theme only? It’s so strange, I can’t replicate it.
    Have you some JS error in console or in your log file?

    Thread Starter buzmedia

    (@buzmedia)

    Hi i found the problematic plugin it was the extended search plugin. afte disabling that it worked again. i thought i disabled all plugins with the testing. but parrently this one was still running.

    thanks for the time.

    it is fixed.

    greetings remy

Viewing 8 replies - 1 through 8 (of 8 total)
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