Send email immediately upon post publishing not working

  • bholla68

    (@bholla68)


    11 months ago

    Hi there, I’m trying to set up a simple, send email upon post publishing job and am struggling with delivery. I set up the delivery to be immediate upon publishing yesterday, but when I checked email this morning I had a new email with the most recent (but published days ago) post in my inbox. I added a test post (with a back-dated publish date to avoid it appearing on the home page) to see if it would send immediately and it hasn’t sent.

    I don’t see any outgoing emails or jobs in Email > Post Notifications > Sending tab (and just the one from early this morning in the Sent tab).

    Going to Tools > Scheduled Actions, it appears the MailPoet cron is running every 2 minutes, but I don’t see anything else to indicate it will send this supposed email.

    When I first set it up, I did daily at 5am but was afraid it would send the same post every day, which we didn’t want since we don’t publish that often. So I duplicated the email and started a new one to send email upon publishing and deleted the old one. So it was a little weird to see the email post notification received this morning at 5:04am. Is there a bug somewhere or am I missing something?

    Thanks for your help!
    Bill

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @bholla68 ????!

    Thank you for reaching out to MailPoet Support!

    I think that what you experienced in your first tests is the expected. Let me try to explain it.

    So, when creating a Post Notification, all the posts you see in the editor are going to be sent in the first email.

    Then you did this:

    ?added a test post (with a back-dated publish date to avoid it appearing on the home page) to see if it would send immediately and it hasn’t sent.

    But editing a previous post won’t trigger the email it has to be a new one.

    So, my recommendation is to:

    I am leaving the thread open so that you can keep us posted.

    Cheers!

Viewing 1 replies (of 1 total)
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