send email late

  • Resolved mrks.7777

    (@mrks7777)


    9 years, 4 months ago

    hi i am using postman to all my woocommerce websites for restaurants. it works very good. as soon as customer place order i get email. but it happens few times in one of my site getting email late 20min to 1hour. don’t know why. because it is not happening every time. i just make a test order from that site it works like charm.
    yesterday i got 5 orders from that site. the first order email came 20min late rest 4 came in time. thats a big trouble because this is restaurant they need to cook food as soon as they get order.
    please help.

    https://www.ads-software.com/plugins/postman-smtp/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Jason Hendriks

    (@jasonhendriks)

    but it happens few times in one of my site getting email late 20min to 1hour.

    The mail server is the one that queues the mail; Postman delivers it the instant it is told to. The only thing I can recommend is switching mail servers. Maybe try Mandrill or SendGrid.

    yesterday i got 5 orders from that site. the first order email came 20min late rest 4 came in time. thats a big trouble because this is restaurant they need to cook food as soon as they get order.

    In my opinion, that’s not what e-mail is for. A restaurant order system should use notifications built on a web service, pushed to a cellphone app or similar. E-mail is not a guaranteed messaging system.

    Thread Starter mrks.7777

    (@mrks7777)

    is that mean uninstall postman and install sendgrid?

    Plugin Author Jason Hendriks

    (@jasonhendriks)

    No, SendGrid is just a regular SMTP server, so you can configure Postman to use it like any other SMTP server.

    But you do need to signup for an account at SendGrid, using the email address that your website order form uses.

    Thread Starter mrks.7777

    (@mrks7777)

    sendgrid provides 12000 email per month free. i actually dont need that much. can i use that service? if so then do you have any manual how to synchronize with postman and sendgrid?

    Plugin Author Jason Hendriks

    (@jasonhendriks)

    Yes anyone can use their service ??

    You just need to use their SMTP settings in Postman.

    Run the wizard and type in this Outgoing Mail Server Hostname : smtp.sendgrid.net

    Thread Starter mrks.7777

    (@mrks7777)

    hi, i just goto postman setting and did the following settings. its working now. is that all i need to do? or anything else?

    Transport

    Choose SMTP or a vendor-specific API:
    Type sendgrid api

    Authentication

    Create an account at SendGrid.com and enter an API key (not an API Key ID) below.

    API Key
    ?????????????????????????????????????????????????????????????????????

    Save Changes

    Plugin Author Jason Hendriks

    (@jasonhendriks)

    That’s it

    Thread Starter mrks.7777

    (@mrks7777)

    hi jason
    send grid was very good last couple of weeks. but dont know why today it sending email late. any issues?

    Plugin Author Jason Hendriks

    (@jasonhendriks)

    Postman does not hold your mail; it is delivered as soon as it is received so that your user can continue using your website.

    SendGrid has their own queueing algorithms so your question is better directed to them.

Viewing 9 replies - 1 through 9 (of 9 total)
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