Send event doesnt work correctly

Hello aditya,

Just so we have a better understanding of the situation, what version of the plugin are you using? We just pushed an update (1.0.14) correcting two issues that were causing emails to not send. If you’re not already using the latest version of the plugin, please update it as soon possible.

Does this resolve your issue? If not, could you please install a plugin like https://www.ads-software.com/plugins/email-log/ ? This logs all emails that are sent by your WordPress site/install. After activating this plugin, try to make your send event trigger again. After it should have triggered, check the email log plugin. Does the email show there as being sent? If it does, we know that the email is being sent and it’s likely that it’s being blocked, etc. For that, you could look into using a plugin like WP Mail SMTP to route the automatic emails via your real email address, so they are much less likely to marked as a bot/spam. If the emails don’t show in the email log plugin, then could you please let me know exactly what your send event is?

Thank you

I'm using version 1.0.14.
https://paste.pics/FMNI8

I already have the Email Log plugin, but the last email sent was just a welcome email sent to my new user.
https://paste.pics/FMNHR

My send event is when a user registers through the registration page, he will get an email notification 50 weeks later (In this case I used 10 minutes after the user registered)
https://paste.pics/FMNHV

BTW, for this registration page I am using the ultimate member plugin. Could it have an effect?
So please help me, thanks!

Hello aditya,

Thank you for providing that information.

The On Registration event gets triggered whenever a new WordPress user registers. I ran a test on my test site using the Ultimate Member default registration form, and I received the Ultimate WP Mail email template associated with the On Registration event right away. I even received the default Ultimate Member registration email template at the same time.

Could you enable the debug mode and enable error logging so that if any error is causing this issue, the logs would help us understand the issue in more detail? You can enable the debug mode either by editing the “wp-config.php” file (https://codex.www.ads-software.com/WP_DEBUG) or by using a plugin such as https://www.ads-software.com/plugins/debug/ ?You could forward us the section of the log file that shows the errors related to this issue which would help us understand the plugin or the problem that might be causing this issue. I would recommend recreating the issue just to make sure it gets logged.

hi, good to see you.
I have enable my WP_DEBUG and WP_DEBUG_LOG
but in my screen just show this “Deprecated: is_ajax has been deprecated since version 6.1.0! Use wp_doing_ajax. in /home2/mydomain/public_html/wp-includes/functions.php on line 5211”.
And actually i just tried to register a person, but i my email schedule doesn’t work. The email doesn’t delay, and just send it all emails in one time.
https://paste.pics/FOK1N

• This reply was modified 2 years, 10 months ago by adityairvndn.

Hi,

We don’t use is_ajax anywhere in our plugin. Are you perhaps using an outdated theme or some other plugin that has not been updated in a long time?

You can see the following threads for more info about the issue you are facing:

https://stackoverflow.com/questions/70702189/is-ajax-is-deprecated-since-version-6-1-0

https://stackoverflow.com/questions/14348470/is-ajax-in-wordpress