Send results button not clickable!

  • Resolved ssemenets

    (@ssemenets)


    5 years, 3 months ago

    Send Results button not clickable, looks like not functional. Please help if you can!!! Thank you in advance!!!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author 8blocks

    (@8blocks)

    @ssemenets appears as though you’re not allowing access to the default ajax functionality to process the inquiry as it’s throwing a 500 error (yourwebsite.com/wp-admin/admin-ajax.php). This is generally due to a security plugin. Once that is resolved you should be all set!

    Thread Starter ssemenets

    (@ssemenets)

    I just checked, looks like don’t have any security plugins?! Her is the list:
    “Business Reviews
    Coming Soon Page & Maintenance Mode by SeedProd
    Select Easy WP SMTP
    Google Analytics for WordPress by MonsterInsights
    Jetpack by WordPress.com
    MOJO Marketplace
    Mortgage Calculators WP
    ODM Reviews
    OptinMonster API
    Really Simple SSL
    Responsive Mortgage Calculator
    Starfish Reviews (Premium)
    WP Rocket
    WPForms Lite”

    Plugin Author 8blocks

    (@8blocks)

    Well the next best thing to do is deactivate plugins one by one to see which is the culprit and if that doesn’t work then switch to the 2019 wp theme. If that still doesn’t work then there is something at your hosting level causing an issue and you can then submit a support inquiry through our site @ https://mortgagecalculatorsplugin.com/#support with your login credentials and we can have a further look.

    Thread Starter ssemenets

    (@ssemenets)

    I just submitted support inquiry through your website @ https://mortgagecalculatorsplugin.com/#support with my login credentials

Viewing 4 replies - 1 through 4 (of 4 total)
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