• Resolved saraeee

    (@saraeee)


    Hi
    One of the site users, could send his review with his avatar. We don’t have any option to select the avatar and also users can’t register on the website. How can this happen? I am a little bit worried about security of my site. Please help me to find how this happened.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Sorry about my limited knowledge of the Persian/Farsi language, to better understand your request, please attach a screenshot of the review and avatar you are referring to.

    Please also share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    Thank you.

    Thread Starter saraeee

    (@saraeee)

    Dear Igor I have just translated the page to English with google translate on the site for your better understanding.
    The screenshot link is:
    https://file.io/OmSQPlxf8HaD
    and system status is

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://medafone.com
    Site address (URL): https://medafone.com
    WC Version: ?.?.?
    REST API Version: ? ?.?.?
    WC Blocks Version: ? ?.?.?
    Action Scheduler Version: ? ?.?.?
    Log Directory Writable: ?
    WP Version: ?.?.?
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: fa_IR
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: ?.?.??
    PHP Post Max Size: 128 MB
    PHP Time Limit: ???
    PHP Max Input Vars: ????
    cURL Version: 7.71.0
    OpenSSL/1.1.1p
    
    SUHOSIN Installed: –
    MySQL Version: 10.3.35-MariaDB-cll-lve
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ? wp_remote_post() failed. Contact your hosting provider.
    Remote Get: ? wp_remote_get() failed. Contact your hosting provider.
    
    ### Database ###
    
    WC Database Version: ?.?.?
    WC Database Prefix: wp_
    Total Database Size: 109.31MB
    Database Data Size: 97.36MB
    Database Index Size: 11.95MB
    wp_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_actions: Data: 0.06MB + Index: 0.04MB + Engine MyISAM
    wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_actionscheduler_logs: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
    wp_b2s_posts: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_b2s_posts_drafts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_b2s_posts_favorites: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_b2s_posts_network_details: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_b2s_posts_sched_details: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_b2s_user: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_b2s_user_contact: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_b2s_user_network_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_commentmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_comments: Data: 0.21MB + Index: 0.05MB + Engine MyISAM
    wp_e_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_e_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_e_submissions_actions_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_e_submissions_values: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_fg_redirect: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mclean_refs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mclean_scan: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_options: Data: 7.85MB + Index: 0.36MB + Engine MyISAM
    wp_pmxe_exports: Data: 0.57MB + Index: 0.00MB + Engine MyISAM
    wp_pmxe_google_cats: Data: 0.26MB + Index: 0.05MB + Engine MyISAM
    wp_pmxe_posts: Data: 0.09MB + Index: 0.04MB + Engine MyISAM
    wp_pmxe_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_postmeta: Data: 10.42MB + Index: 1.90MB + Engine MyISAM
    wp_posts: Data: 17.53MB + Index: 0.83MB + Engine MyISAM
    wp_rmp_analytics: Data: 0.06MB + Index: 0.02MB + Engine MyISAM
    wp_termmeta: Data: 0.18MB + Index: 0.13MB + Engine MyISAM
    wp_terms: Data: 0.42MB + Index: 0.51MB + Engine MyISAM
    wp_term_relationships: Data: 0.30MB + Index: 0.54MB + Engine MyISAM
    wp_term_taxonomy: Data: 0.17MB + Index: 0.16MB + Engine MyISAM
    wp_tm_taskmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_usermeta: Data: 0.04MB + Index: 0.02MB + Engine MyISAM
    wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_wc_category_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_product_attributes_lookup: Data: 0.26MB + Index: 0.34MB + Engine MyISAM
    wp_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.08MB + Engine MyISAM
    wp_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfconfig: Data: 0.40MB + Index: 0.02MB + Engine MyISAM
    wp_wfcrawlers: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wffilemods: Data: 5.47MB + Index: 0.46MB + Engine MyISAM
    wp_wfhits: Data: 0.52MB + Index: 0.14MB + Engine MyISAM
    wp_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfissues: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wfknownfilelist: Data: 3.97MB + Index: 0.20MB + Engine MyISAM
    wp_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wflogins: Data: 0.42MB + Index: 0.09MB + Engine MyISAM
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfstatus: Data: 0.09MB + Index: 0.04MB + Engine MyISAM
    wp_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpforms_entries: Data: 24.95MB + Index: 0.12MB + Engine MyISAM
    wp_wpforms_entry_fields: Data: 3.32MB + Index: 3.03MB + Engine MyISAM
    wp_wpforms_entry_meta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wp_wpr_rucss_resources: Data: 11.82MB + Index: 0.09MB + Engine MyISAM
    wp_wpr_rucss_used_css: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_indexable: Data: 6.20MB + Index: 1.00MB + Engine MyISAM
    wp_yoast_indexable_hierarchy: Data: 0.11MB + Index: 0.25MB + Engine MyISAM
    wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_primary_term: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
    wp_yoast_prominent_words: Data: 0.62MB + Index: 0.97MB + Engine MyISAM
    wp_yoast_seo_links: Data: 0.78MB + Index: 0.24MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: ????
    cartflows_flow: ?
    cartflows_step: ?
    custom_css: ?
    customize_changeset: ???
    elementor_library: ??
    nav_menu_item: ???
    page: ??
    post: ???
    product: ????
    revision: ???
    saswp: ?
    schema: ?
    wp_block: ?
    wp_global_styles: ?
    wpb-rs-global: ?
    wpforms: ??
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (17) ###
    
    Astra Pro: by Brainstorm Force – 3.4.2
    Astra Hooks: by Brainstorm Force – 1.0.2
    Custom Fonts: by Brainstorm Force – 1.3.7
    Elementor Pro: by Elementor.com – 3.6.5
    Elementor: by Elementor.com – 3.7.8
    Rate my Post - WP Rating System: by Blaz K. – 3.3.6
    Really Simple SSL: by Really Simple Plugins – 5.3.5
    Schema & Structured Data for WP & AMP: by Magazine3 – 1.9.101.1
    WooCommerce: by Automattic – 6.9.4
    Wordfence Security: by Wordfence – 7.7.1
    Yoast SEO Premium: by Team Yoast – 18.3
    Yoast SEO: by Team Yoast – 19.6.1
    WP File Manager: by mndpsingh287 – 7.1.6
    WP Rocket: by WP Media – 3.10
    ????? ???? ? ????? ??? ??????: by wpvar.com – 4.2.0
    WPForms: by WPForms – 1.6.6
    Yoast SEO: WooCommerce: by Team Yoast – 13.9
    
    ### Inactive Plugins (5) ###
    
    Akismet Anti-Spam: by Automattic – 5.0.1
    Astra Widgets: by Brainstorm Force – 1.2.12
    Hello Dolly: by Matt Mullenweg – 1.7.2
    WP Comment Fields V4: by N-Media – 4.1
    WPForms Lite: by WPForms – 1.7.0
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (1) ###
    
    Elementor Safe Mode: by Elementor.com – 1.0.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: IRR (?)
    Currency Position: right_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: ?
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #4480 - /physicians/
    Cart: ? Page ID is set
    but the page does not exist
    
    Checkout: ? Page ID is set
    but the page does not exist
    
    My account: ? Page ID is set
    but the page does not exist
    
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Astra Child
    Version: ?.?.?
    Author URL: https://wpastra.com/about/
    Child Theme: ?
    Parent Theme Name: Astra
    Parent Theme Version: ?.?.? – 3.9.2 is available
    Parent Theme Author URL: https://wpastra.com/about/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ? Next scheduled: 1401-07-19 18:10:01 +03:30
    Options: ?
    Notes: ??
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: ???
    Oldest: 2022-09-23 10:09:46 +0330
    Newest: 2022-10-10 20:56:40 +0330
    
    Pending: ?
    Oldest: 2022-10-11 07:20:39 +0330
    Newest: 2022-10-16 11:24:20 +0330
    
    ### Status report information ###
    
    Generated at: ????-??-?? ??:??:?? +??:??
    

    Hello,

    Thanks for sending the system report.


    Link to image: https://snipboard.io/vdwZsY.jpg

    Upon inspecting the page, the avatar is coming from Gravatar which is a free service that offer a unique avatar, and it is recognized globally. It permits users to upload an online avatar and associate it with their email address.

    I hope this provides clarity.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Send Review with Avatar’ is closed to new replies.