Sender failed to send email error

  • Resolved nickandyhead

    (@nickandyhead)


    2 months ago

    Hello! I have been using Contact Form 7 for almost fifteen years. I have never had any problems, but now I am getting an error sending emails. Admittedly, I’ve created a little bit larger site than usual this time. Perhaps this is a caching issue, or something else?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where on the site do you have the form having the issue?

    Thread Starter nickandyhead

    (@nickandyhead)

    On the Careers page Application form. Also on Services page Advertising form.

    https://doitrightcomputers.net/careers/

    https://doitrightcomputers.net/product/sales/

    Both forms use an upload file feature, which is why I’m using Contact Form 7 on there instead of the WP Forms that I use for other forms on the site.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter nickandyhead

    (@nickandyhead)

    Not sure if this is helpful… Based on what I see from the Network tab of the developer tools, the form submission process is ok (Status Code: 200 = OK) but when the information in the form is submitted to the server that the website is connected to, the server returns the “mail_failed” status.

    I have quite a few plugins, maybe it’s because I’ve disabled Jetpack?

    Thread Starter nickandyhead

    (@nickandyhead)

    Advanced Coupons for WooCommerce Free, Akismet Anti-spam: Spam Protection (disabled), All in One SEO (disabled), Child Theme Configurator, Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd, Contact Form 7, Creative Mail by Newfold Digital, Elementor (disabled), Essential Grid (disabled), Essential Grid Google Fonts Addon, Feeds for YouTube, Google Analytics for WordPress by MonsterInsights, Google for WooCommerce, Hello Dolly (disabled), Jetpack (disabled), Jetpack Boost (disabled), LayerSlider, OptinMonster, Pinterest for WooCommerce, RafflePress Lite, Reviews Feed, Slider Revolution, Smash Balloon Custom Facebook Feed, Smash Balloon Instagram Feed, Social Snap Lite, The Bluehost Plugin, TikTok, TrustPulse API, Uncanny Automator, UserFeedback Lite, WooCommerce, WooCommerce Memberships, WooPayments, WP Call Button, WP Instagram Widget, WP Mail SMTP, WPBakery Page Builder, WPForms Lite, YITH PayPal Payments for WooCommerce Extended, YITH Shippo Shippings for WooCommerce Extended, and Yoast SEO…

    Thread Starter nickandyhead

    (@nickandyhead)

    Theme is Highend

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7, WP Mail SMTP and Yoast SEO, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

    I’m facing the same issue. I deactivated all the plugins but the error message is still here. How can we fix that please? It seems that there is a bug with that plugin.

    Thread Starter nickandyhead

    (@nickandyhead)

    I am noticing the problem seems to be related to WP Mail SMTP, which needs to have its Google Mailer OAuth reinstated ever few days. The mails start failing after a while.

Viewing 9 replies - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.