Sender keeps reverting to username of admin and info@ email address

  • I am not able to change the Sender and the Reply-to on the 3rd step of the newsletter. No matter what I do, it keeps reverting back to the username of the admin and some made up email address info@ and the domain of the website (the website is a subdomain, so its not really an existing email address).

    Is this a known issue? I cannot use this plugin.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Try logging on your website as the Network Administrator and then modify that setting in the MS tab which will show up on your MailPoet Settings page.

    Thread Starter agiveon

    (@agiveon)

    I was doing that and it kept going back to previous content. I had to create a whole new newsletter. I think you might have a bug in there.

    Just wanted to second @agiveon’s post. The From and Reply to inputs, kept reverting to the wrong name and email. We had to create a new newsletter in order to get the information to change. Older newsletters and edited duplicates would not change; even after saving, pausing, reactivating, etc.

Viewing 3 replies - 1 through 3 (of 3 total)
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