Sender Not Receiving PDF

  • My client utilizes this plugin to get inquiries and send a copy of them to both the client and himself. Lately his clients haven’t been receiving their copy of the PDF. I double checked the settings in the backend and made sure it was set to “both” and tested it and he receives it but my email didn’t receive it. Is there a way to fix this?

Viewing 4 replies - 1 through 4 (of 4 total)

  • I have the same issue. Check if they have the pdf in the uploads/2017/08/ or 2017/09 folder. Whenever someone uploads a pdf using this plugin its in there with 0 bytes. Not sure whats wrong with the plugin.

    • This reply was modified 7 years, 2 months ago by tripskeet.
    Plugin Author Florent Maillefaud

    (@florent73)

    Hi!

    Have you configure the “Mail (2)” option?

    “Mail (2)” option is for the client.

    Thanks

    Thread Starter sirjaymevon

    (@sirjaymevon)

    Where is the Mail (2) option? Is that through Contact Form 7 or the PDF plugin?

    Plugin Author Florent Maillefaud

    (@florent73)

    Hi!

    Yes Mail (2) option on Contact Form 7 settings.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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